Customer Operations Specialist with European Languages

Join an international team supporting the daily operations of a global organization. In this role, you'll act as a key point of contact for customers and internal stakeholders, ensuring smooth order processing, accurate documentation, and efficient communication across different business functions. It's a great opportunity for candidates who enjoy working in a dynamic environment, solving problems, and building strong relationships with clients.

Your responsibilities

• Managing customer orders and ensuring their timely and accurate processing

• Acting as the main point of contact for customers regarding orders, deliveries, invoices, payments, and shipment updates

• Collaborating with internal departments such as Logistics, Finance, Procurement, and Customer Service to ensure seamless operations

• Preparing and maintaining electronic documentation and business records

• Monitoring order status and proactively resolving any issues or discrepancies

• Supporting process improvements and contributing ideas to enhance operational efficiency

• Delivering high-quality customer service while maintaining strong business relationships

Our requirements

• Fluent English (minimum B2 level)

• Proficiency in one of the following languages: German, Dutch, French, Czech, Spanish, Italian, Swedish, Norwegian, Danish, or Finnish

• Very good knowledge of MS Office package

• Strong organizational and communication skills

• Customer-focused mindset with excellent attention to detail

• Previous experience in Customer Service, Order Management, Administration, Logistics, Procurement, Purchasing, or a similar operational role will be considered an advantage

Nice to have

• Experience working with SAP or other ERP systems

What we offer

• Stable employment within a well-established international organization

• Private medical care and life insurance

• Flexible working arrangements

• Hybrid or remote work opportunities after the onboarding period

• Clear career progression opportunities and internal development paths

• Professional onboarding and paid training program

• Employee referral bonus scheme

• Additional employee benefits, discounts, seasonal bonuses, and family-oriented support programs

• Friendly and collaborative international work environment

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.