Customer Service Advisor with German

Your responsibilities

• Conduct phone calls / e-mail /chat/ social – media correspondence

• Support the hotline (incoming calls)

• Provide information on the product and service concerned

• Collect and processes orders both by phone and by e-mail and others form of contact

• Help to solve customers' problems and advises customers.

Our requirements

• Fluent in written and spoken German (C1)

• Enthusiastic, patient, and open-minded.

• Active listener and able to communicate clearly and with ease.

• Sharp eye for accuracy and precision.

• Highly organized.

What we offer

• Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.

• Stable full-time employment based on an employment contract

• Receive fully paid training to ensure you’re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.

• Team-building events to foster a collaborative work environment.

• Team leader support at every stage of cooperation.