Travel Advisor with Russian (evenings & weekends shifts, part-time)

Your responsibilities:

• Responding to customers via phone, chat, and e-mail (outbound and inbound) - Russian market. 🪆

• Working with confidential travel-related customer information and treating it sensitively (hotel bookings, plane tickets). ✈️

• Presenting proactive, patient, empathetic and understanding attitude. 🫶

• Serve as a brad ambassador one of the most popular travel agency. 🌎

Our requirements:

• Russian language skills (C1 level) and English (min. B2 level).

• Availability to work in flexible schedule (during the evenings, till 11:00 PM CET), on weekends (3 weekends per month) and local public holidays.

• Previous experience in customer service/call center/tourism industry/airline industry is preferred.

Our offer:

• Employment contract or civil contract.

• Modern workplace in the heart of Katowice: Zabrska 19.

• Full-time & part-time positions are available. 

• Team-building events.

• Fully paid training to prepare you for direct contact with customers.

• Team leader support at every stage of cooperation.

• Language classes: Polish and English.

• Be The Best recognition program with financial award.

• Game Changer Award for Top Performers.

• Referral campaign - work with friends and ear up to 4000 PLN gross.

• Free of charges courses available on: Concentrix University, Linkedin Learning.