Customer Success Support - Google Ad Manager

Job Description:

Client delivers data-driven advertising solutions that connect brands with high-intent travellers across the Client marketplace. We are seeking an individual contributor supporting the execution, optimisation, and performance of digital advertising campaigns across strategic and named accounts. In this role, you will contribute to high-quality campaign delivery by translating commercial objectives into structured, data-informed execution plans. This position is well suited to someone building their expertise in digital advertising operations and client engagement. It requires strong organisational skills, attention to detail, and the ability to communicate campaign updates clearly in a fast-paced, collaborative environment.

Responsibilities:

• Campaign Execution & Delivery

• Ability to assist CSM and at times manage the end-to-end execution of display and data-enabled advertising campaigns across assigned accounts

• Ensure campaigns launch on time and meet defined quality and technical standards

• Monitor campaign pacing and delivery, identifying optimisation opportunities and escalating where appropriate

• Support performance analysis and reporting

• Assist in diagnosing delivery or tracking issues in partnership with Ad Operations and technical teams Client-Facing Engagement

• Support CSM by acting as a day-to-day operational contact for clients during campaign execution

Requirements:

• Approximately 2–4 years of experience in digital advertising, account management, media operations, or client success

• Basic to developing understanding of digital campaign management, including media buying models, tracking, targeting, and performance measurement

• Comfortable presenting campaign updates and performance insights to clients

• Strong organisational skills and attention to detail

• Ability to manage multiple campaigns simultaneously in a fast-paced environment

• Data-driven mindset with developing analytical capability

• Strong communication skills and ability to build collaborative working relationships

• Near-native fluency in English, with the ability to communicate complex performance insights clearly and confidently in client-facing settings.

• Fluency in one or more additional EMEA languages (e.g. French, Spanish, German, Italian, or Arabic) is highly desirable.

• Experience with Salesforce, JIRA, Google Ad Manager, or Tableau is preferred

• Familiarity with DV360 or other DSPs is a plus

• Proficient in MS Office, including Excel and PowerPoint.

About MediaMint

MediaMint is a global professional services firm specializing in digital marketing and consulting. We work with a broad spectrum of clients - from Fortune 500 to start-ups. Our mission is to provide strategic, operational and technical support that drives performance and delivers outstanding results for our clients. Our vision is to be the transformative operating partner for media and technology companies worldwide. We currently have 7 offices. Our headquarters is in Hyderabad and it is our main delivery and operations center.

Our other offices are in San Francisco, New York, Spain, Canada, Mexico, Krakow (Poland) and Ilorin(Nigeria). MediaMint currently employs more than 3000+ dedicated professionals.