Research Project Coordinator - Freelance (London)

Description

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

How freelancing works at Netguru?

As a Netguru Freelancer , you can choose what works well for you. You decide when, where, and how you work on projects and tasks.

We match you with work that fits your skills. Plus, you have access to various opportunities across different industries and companies. That means you will not only gain more experience, but also develop various skills.

But there's more. Netguru freelancers can benefit from full-time collaboration and really be a part of the team.

So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.

Project details:

Start date: ASAP

End date: 6 months (extension possible)

From London or close proximity

Fulltime position

CET working hours

Hourly rate: up to 43 EUR/h on a B2B contract

Why This Role Stands Out:

• Customer impact at scale: you’ll be the vital link between customers and the teams that shape their experiences.

• Collaborative, experienced team: you'll work alongside a seasoned group of research project coordinators who support each other and deliver high-quality work together.

• Cross-functional exposure: you will partner with leaders from teams across the company.

• Opportunity to grow: with broad scope, deep collaboration, and fast-paced problem-solving,

Requirements

• 2+ years of professional experience in research coordination, participant recruitment, or project management.

• Strong organizational and time management skills with the ability to manage multiple workstreams.

• Excellent communication skills, both written and verbal.

• Highly detail-oriented with a proactive mindset and strong follow-through.

• Experience working directly with UX or marketing researchers.

• Familiarity with tools like Qualtrics, Braze, Iterable, Taxi, or similar.

• Experience improving campaign performance through A/B testing or personalization.

• Background in fast-paced tech, startup, or agency environments.

• The candidate must be based in London (or very close proximity).

Key Responsibilities:

• Build and deploy research outreach campaigns at scale, ensuring seamless coordination without sacrificing quality or detail.

• Collaborate with researchers to refine recruitment plans, improve messaging, and maximize participant engagement.

• Keep study leads consistently informed about recruitment progress, timelines, and any risks or blockers.

• Reassess priorities daily to meet tight deadlines and balance competing study needs.

• Coordinate interview scheduling, handle incentive distribution, and maintain clean, up-to-date documentation across research tools.

• Spot issues before they surface, proactively propose solutions, and escalate when needed to keep things on track.

Benefits

• Work with a global team dedicated to positively impacting online marketplaces.  

• Opportunity to contribute to innovative research projects that drive product development. 

• Flexible remote work environment with a supportive and collaborative team. 

What will happen next?

• We will invite you for a meeting with our recruiter.

• Next, you'll participate in the client interviews.

Looking for a full-time job? Check out our and find out more about our open recruitment processes.

If you need any disability-related adaptation at any step of the recruitment process – simply let the recruiter know! We'd be happy to help.