International Key Account Manager

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

The role

As an International Key Account Manager, you manage a portfolio of international mid-market clients within our Global Solutions division. These clients operate across multiple countries and rely on SD Worx as a strategic partner for payroll and HR services.

This is a strategic account management role with a strong focus on existing business. You are responsible for growing account value, strengthening client relationships, and aligning our solutions with evolving international needs. At the same time, you remain hands-on in managing day-to-day commercial interactions.

Key responsibilities

• Act as the single commercial point of contact for a portfolio of international mid-market and enterprise Global Solutions clients, with full ownership of the relationship

• Drive sustainable account growth by identifying upsell opportunities, extending existing contracts, and increasing overall account value (ACV)

• Proactively understand client needs and translate these into tailored payroll and HR solutions, leveraging strong and trusted client relationships

• Lead and influence commercial conversations at both tactical and strategic level, positioning SD Worx as a trusted partner in payroll outsourcing and HR transformation

• Own the commercial, contractual, and escalation aspects of the account, ensuring close alignment with internal stakeholders such as Service Delivery, Product Management, Legal, and external partners

What you bring

• Minimum 5 years of experience in a commercial or contractual role within a B2B environment, preferably in payroll, HR services, or outsourcing solutions

• Experience working in a multi-country or matrix organisation

• Experience managing international clients

• Excellent German and fluent English

• Strong negotiation, stakeholder management, and communication skills

• Willingness to travel within Europe

What do we have to offer?

• Stable employment conditions: permanent employment contract (after a 3-month probation period)

• Flexible working hours and remote work opportunities

• Private medical care (LuxMed)

• Cafeteria system / Sports card

• Lunch card (Edenred)

• Financial allowance for remote work

• Loans for employees

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Life insurance

• Holiday allowance

• Free language courses (during your working hours)

• Annual bonus

• Integration events

• Free parking spaces for employees

• Referral program

• PPK (Employee Capital Plans): 3.5% employer contribution

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

Why join SD Worx?

You will join an international sales team of six colleagues based across the UK, Netherlands, Belgium, and Spain. The team focuses on building and growing long-term partnerships with international mid-market and large enterprise clients.

This role offers a strong level of ownership and strategic impact, combined with hands-on involvement in client management. You contribute directly to the growth of our Global Solutions business while working in a structured and collaborative international environment.

Diversity & equal opportunities

SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.

All hiring decisions are based on skills, experience, and role-related qualifications.