Office & Operations Assistant

Synerise is not just another tech company. It is a space where our brilliant team consequently brings technology change to the business world and instead of following known paths, we are creating a new one – a next-generation, fully personalized and AI-driven customer experience.

We successfully deliver an all-in-one tool - Synerise (YouTube link). An ever-evolving behavioral data platform, enhanced by AI to generate outstanding ROI in more than 30 markets for industry leaders in Retail, Banking, eCommerce, Automotive, Insurance, and Telco, processing more than 150 billion transactions annually. However, we don't limit ourselves solely to this solution. We're building BaseModel (website link) - a foundation model for behavioral data embedded within a novel platform for enterprise Data Science teams, that is another step on our path to create innovation in AI and demonstrate AI's potential for the business.

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Currently, we are looking for an Office & Operations Assistant to join our Operations Department  and support business on a daily basis.   

We are looking for a person who does not limit themselves strictly to administrative tasks. One day, you may be handling documentation and organizing business travel, and the next, coordinating the preparation of a large company event, arranging an urgent office repair, or supporting the team with ongoing operational tasks. We value people who are willing to take ownership, proactively look for solutions, and are not afraid to roll up their sleeves when the situation requires it. 

What will you do on a daily basis?   

• Reception management and ensuring the smooth operation of the office (office supplies, contacts with suppliers and building administration, organizing minor repairs and maintenance work, and responding to current and urgent operational needs of the company. 

• Supervision of the proper handling of incoming and outgoing correspondence, as well as cooperation with couriers. 

• Support in organizing business trips. 

• Support in the organization of meetings and company events (e.g., booking rooms, welcoming guests, and managing meetings, caterings). 

• Ongoing administrative tasks supporting the daily operations of the company. 

What will make us a perfect match? 

• Availability for full-time work (Monday to Friday) working from the Cracow office, with flexible starting hours between 8:00 and 9:00, though specific start times may sometimes be required. 

• Previous work experience in administration, office management, front desk, or similar roles. 

• Very good command of Polish and English (at least B2+). 

• Enthusiasm and communicativeness. 

• Positive attitude and team-work mindset. 

• High attention to details and timeliness. 

• Flexibility. 

• Can-do attitude and willingness to support the team across different areas as needed.  

• Willingness to take ownership and grow into a broader range of responsibilities over time. 

What will convince us even more?  

• Experience with Jira and Confluence. 

• Experience organizing business trips. 

• Knowledge of first aid principles/first aid training course. 

What we offer 

• Development possibilities in Administration according to your talents. 

• Space for implementing own improvements in administration processes. 

• Great work atmosphere full of support and partnership.