Internal Communication and Employee Experience Specialist

About Secret Escapes 
Secret Escapes is the world’s leading, members-only travel and experiences company. We inspire the world to escape by bringing hand-picked offers at unbeatable prices to millions of members worldwide across our Secret Escapes and Travelist brands.
Operating in 10 countries across Europe, Secret Escapes Group continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices. 

We offer flexible working with core hours between 10 am to 4 pm, and you have the freedom to schedule the remaining hours to suit your routine.

In keeping with being an inspirational travel brand, we also have a ‘Work from Anywhere’ policy, so you can work from anywhere in the world for up to 4 weeks each year! This benefit is designed both to feed our travel passion and support parents and carers, especially during school holidays.

We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!) 

The Role purpose:  To deliver specialist internal communications and employee experience in order to support building high trust and well connected Teams across Secret Escapes Group. 
Accountabilities:

• Alongside the Group Head of Talent Acquisition and Employee Experience, drive the internal communications approach and delivery for all people related initiatives at SE Group, including:

  • Copywriting comms materials and creating videos/other content as required

  • Designing, owning and managing SE Group Communication Calendars, with a focus on people activity 

  • Collaborating with our social media teams to ensure close alignment to our external communications 

  • Embedding our internal communications platform, Happeo, across SE Group - continuously looking for ways to increase collaboration, employee engagement and raise the bar with related OKRs 

  • Managing/hosting the delivery of SE Brand’s and Travelist’s All Hands meetings, including developing pack content and hosting the meetings 

  • Managing SE Brand social activities and events - including the calendar and sequencing of them, as well as planning and delivery 

  • Support the communications approach to any internal announcements 

• Support the Group Head of Talent Acquisition and Employee Experience with key employee experience-related projects such as company inductions, employee engagement and embedding company culture and values 

• Manage the design and delivery of SE group events - partnering with key stakeholders, internal network/social groups and third party providers to effectively do this 

• Support the Group Head of Talent Acquisition and Employee Experience to work and collaborate with DEI Network Leads to support the business’ DEI agenda - with a focus on communication and employee experience 

• Collaborate with the wider People Team including Talent Acquisition, People Partners and People Services to deliver People solutions that are fully aligned to business strategy

• Identify opportunities for further group-wide collaboration on communications (and manage these projects where appropriate)   

Personal Attributes:

• Excellent communicator - across a wide range of communication channels as well as an ability to present, listen and influence effectively at all levels 

• High degree of integrity, confidentiality and commitment

• Self- aware and proactive to collaborate with wider people team

• Strong relationship building and influencing skills – comfortable coaching and challenging stakeholders where appropriate

• Commercial awareness

• Excellent attention to detail

• Progressive attitude to people practices

• Passionate about a comms role that operates within a people-focussed environment and comfortable with a role that expands to managing the wider employee experience (such as managing social events etc) 

• A curious and creative mindset 

• Adaptable to challenging situations and demonstrate critical judgement 

Technical Skills/Knowledge Required:  

• Proven experience and specialist knowledge of copywriting and designing/ delivering communication campaigns using a range of channels, in a fast-paced environment 

• Advanced writing (in English) and editing skills 

• Substantial experience of working with social media 

• Excellent story-telling skills and ability to creative a narrative within communication campaigns 

• Event or transferable project management skills and experience, including financial planning 

• Excellent relationship builder across functions with a proven ability to ‘connect the dots’ from different sources together 

• Excel (or Google Sheets) experience and financial acumen for planning events 

We are an equal opportunity employer:
Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. As part of our commitment to inclusion, we are proud to be a Disability Confident Employer.

We love building diverse teams and welcome applications from talent across the globe. However, for this specific position, we are unable to sponsor work permits in Poland. We strongly encourage you to apply if:

• You already hold the legal right to work in Poland.

• You are eligible to secure your own independent right to work (e.g. through a non employer sponsored visa or residence title)

If you need to explore independent visa routes, we recommend checking the official website of the Polish Office for Foreigners or your local Polish Consulate for the most accurate, up to date information.