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SO Process Consultant Production DtW
HEINEKEN Sp. z o.o.

SO Process Consultant Production DtW

HEINEKEN Sp. z o.o.
Rodzaj pracy
Pełny etat
Forma zatrudnienia
Umowa o pracę
Tryb pracy
Praca Hybrydowa
Wymagane umiejętności
Mile widziane
Opis stanowiska

The Process Consultant spearheads individual functional areas (such as production, logistics, sales, procurement or finance). The Process Consultant contributes to the E2E processes, working together with Process Consultants from other functions on an E2E process (StP, DtW, MtC, RtR, BPM). As Process Consultant Production you will support the Demand to Warehouse E2E process. 


The Process Consultants are Subject Matter Experts (SMEs) in their respective field. They are delegated from the Global Functions who bring to life the model processes in the ERP platforms and work together as process teams. The Process Consultant has the mandate to propose changes to improve the processes and review requests for (temporary) derogation. The FO’s ultimately have to approve the solutions. The Process Consultant will bring dedicated and focused SMEs together. They have complete domain area knowledge, and their primary objective is to continuously improve and expand the Global template and its translation into the ERP platforms.


Your responsibilities:


🔎 Define & Govern the Global template 

  • Support the E2E Stream Lead in proactively manage the respective E2E process 
  • Validate the process designs  
  • Ensure standard processes and HEPM are aligned 
  • Translate the process standards into solutions in the ERP’s 


🔎 Process governance and change requests 

  • Propose to the Design Authority ((d)FO’s) redesigns of existing processes based on the analysis of improvement opportunities and prioritization of identified solutions 
  • Propose to the Design Authority ((d)FO’s) designs of new processes and/or advanced functionality. The new processes and advanced functionalities can come from the Global Functions, the reference groupsand from OpCos  
  • Create and/or update procedures and manuals that detail processes and can serve as a basis for work execution  
  • Facilitate process derogation and change requests 
  • Introduce and roll out new functionalities and understand the implications on the current processes and on the business for OpCos in scope 
  • Guide OpCos in scope to follow the standard process 
  • Ensure process changes are modelled/updated in HEPM 


🔎 Process performance and scope for OpCos in scope  

  • Evaluate if new capabilities have impact on the current Global template  
  • Set up and maintain regular contact with the Reference Groups (selected OpCos), to assess process improvement potential 
  • Management of major organizational projects that involve process improvement efforts within scope 
  • Propose measurable PPI definitions & calculation 
  • Advise on PPI change requests 
  • Work with D&T to implement PPI’s in automated process performance dashboards for the relevant ERP platforms 
  • Drive CI in the PPI measurement 
  • Regularly review PPIs to identify potential process improvement areas 


🔎 Change management 

  • Ensure process changes are properly implemented using the release management procedure 
  • Manage the change associated with capability implementations by 
  • Identifying the needs and positions of all interested parties (stakeholders) 
  • Create the sense of urgency 
  • Incorporating change management activities into programme plans to ensure stakeholders understand and support the change journey 
  • Addressing any cultural sensitivities 


🔎 Our requirements:


  • 3-5 years of working experience required in a similar role / a complex international environment / FMCG industry 
  • Business process design and modelling techniques and tools 
  • Capability to work in a cross-functional environment 
  • Strong communication skills – explain complicated subjects in clear and simple language 
  • Consultancy skills, being critical when needed 
  • Understanding the interaction between business processes and technology 
  • Fluent English language required (French and Spanish is a plus) 


🔎 Specific experience:  

  • Production 
  • Production management 
  • Batch production process 
  • Packaging management 
  • Quality control 
  • Product traceability 
  • Bill of Materials, Routing 
  • Understand the link and impact with finance (i.e., product costing) 
  • Understand the link and impact with logistics regarding internal movements and stock availability 


🔎 Your working environment:

As Process Consultant Production you will report to the Stream Lead Demand to Warehouse and in dotted line to the Global Function, your position is based in Krakow.  

🔎 Benefits:

  • Flexible Work from Home scheme
  • Attractive Performance Bonus
  • Parking Space for Employees
  • Training cost scharing
  • Sodexo Card
  • Christmas gifts
  • Life Insurance
  • Employee Referral Programme
  • Job Opportunities within HEINEKEN
  • Private Medical Healthcare
  • Social Events
  • Open bar on Fridays