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Customer Success Manager
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Yieldbird

Customer Success Manager

Yieldbird
Warszawa
Rodzaj pracy
Pełny etat
Doświadczenie
Specjalista/Mid
Forma zatrudnienia
Umowa o pracę
Tryb pracy
Praca w pełni zdalna
Umiejętności
Wymagane
customer success
Customer Service
adtech
Opcjonalne
Opis stanowiska

We’re one of the fastest growing IT companies in Central Europe. We provide support and services to more than 250 publishers in 30+ countries in programmatic business. We invest a lot in company culture, helping our team grow, expand their knowledge and experience. 

We don’t forget to have fun too! 

 

We are currently looking for a:

 

 

Customer Success Manager

Location: Warsaw/remote

 

 

Your responsibilities:

 

  • Providing a high level of service for our regular Publishers all over the world
  • Maintaining excellent relations with Publishers
  • Understanding the Publishers’ needs and business goals as well as recommendation of new solutions for Publisher (upsell)
  • Cooperation with the Growth department in generating new revenue streams for Publishers

 

What are we looking for?

 

  • 1+ year of experience in AdTech, media market, digital marketing or programmatic (customer service, account management experience welcome!)
  • Knowledge of Polish & English at least at C1 level or bilingual abilities
  • Interest in professional self-development and 100% engagement in new challenges
  • Ability to work well under pressure and in fast-paced environment
  • Outstanding communication and interpersonal skills
  • Ability to show initiative, proactive approach
  • Ability to research and draw conclusions
  • Tech-savvy mindset, drive for learning new things – adtech is a very dynamic industry, you need to stay up-to-date 😊

 

Our offer:


  • Work in one of the largest yield optimization company in Europe, two times Deloitte Fast 50 CE laureate, one of selected group of Google Certified Publishing Partners
  • Exceptional work culture, with bright people in a fun environment
  • Flexible working hours (core hours: 10-15)
  • Quarterly bonuses
  • A package of employee benefits: private medical care package, Multisport card, concierge services (AskHenry), WellBee, English lessons, home office bonus, Udemy for Business, integration trips & more
  • B2B or contract of employment - according to your preferences.