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🤓 Customer Service Coordinator, Portuguese

6 000 - 8 000 PLN brutto

🌍 BOLD PL | Przeskok 2, Warszawa

🖥 https://www.bold.com/

#SEO, #Portuguese, #CustomerService

Customer Service Coordinator with Portuguese

We are the Polish branch of the BOLD family and build the largest career websites in the world with our colleagues from San Francisco, Puerto Rico, and India. InterviewMe & Zety are one of our brands, and the tools we provide are used by over 20 million candidates per month!

We’re developing the best online resume builder on earth, and you can read our career advice on some of the most popular outlets, including The Guardian, Forbes, and The Financial Times. 

We are constantly growing and because of that, we are looking for A-players to join our team of 100+ dedicated people!

What does the Customer Engagement Team do at Bold PL?
Our team is the connection between the first line of customer contact and the rest of the company. We help our customer care team to shine by providing coaching on their interactions. Going above and beyond for our customers is what we are looking for! We are also an important part of the company's retention strategy and our results have a direct impact on this objective. That is why we focus on developing new projects that would help our agents achieve this goal.

How do we work?


What you will learn:

As a part of our team, you will be able to develop your coaching skills while working with teams from different cultures. You will see the agents growing thanks to your advice and support and you will have a say in how the customers experience our services firsthand. We value independence in organising tasks and a proactive approach so you will have a chance to influence the company's most important goals!

Your responsibilities will include:


We are looking for someone with:


What we can offer you: