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🤓 Customer Success Representative

Undisclosed salary

🌍 BRAND24 S.A. | Strzegomska 138, Wrocław

🖥 http://www.brand24.pl

#brand24, #sales, #saleswroclaw

BRAND24 is looking for a skilled and ambitious individual who likes challenges and thrives in a fast-paced environment to join its Wrocław team as a Customer Success Representative.
 
Who is a Customer Success Representative at Brand24? If you are a goal oriented person with a self-driven mindset, easy to make contacts with potential clients and you are convincing and creative to present benefits of using Brand24 monitoring tool, then you just may be the right candidate!
 
 
Things you’ll do:

●     Run customer e-communication and be able to articulate product features, benefits, future direction and overall Brand24 solution
●     Customer acquisition in an inbound and outbound channel
●     Prepare dedicated sales presentations and sales analyzes
●     Support customer helpdesk team
●     Active contribution to product and company development
 
 
Job requirements:

●     Excellent English skills, both written and spoken enabling comfortable communication with English native speakers
●     Excellent sales skills - professional product presentation, negotiation techniques, understand customer’s needs
●     Ability to establish and maintain excellent customer relationships
●     Some experience in sales and/or customer service in the Internet / e-commerce industry
●     Enjoys speaking and communicating with people
●     Confident; engaged; self-motivated; work smarter, not harder
●     Knowledge of the Internet / SaaS market is an advantage
●     Has a good grasp of technology such as CRM systems and Intercom.io tools 
●     Must be available to work late hours (1:00-9:00 PM / 2:00-10:00 PM)


What we offer:
 
●     Participation in a project well recognized on the market 
●     Attractive pay model (base + sales commission)
●     Ability to implement your own ideas and solutions
●     Challenging and inspiring environment
●     Multisport and healthcare program 
 
Interested in the role? Please describe how would you advise a new restaurant in London to use Internet monitoring with the aim of getting new customers. Attach your answer to your application.