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🤓 Customer Support Specialist

3 000 - 4 000 PLN brutto

🌍 CallPage | Zabłocie 20, Kraków

🖥 http://www.callpage.io

#saas, #customersupport, #b2b

Customer Support Specialist

Location: Kraków Zabłocie

CallPage is the #1 tool to grow businesses through call tracking, analytics, and generating inside sales calls from their website.

Founded in 2015, CallPage today is a strong team consisting of some of the brightest minds in technology, marketing, sales and customer success.
CallPage is trusted by thousands of companies - both Polish and international ones. We are growing our presence worldwide; hence, we’re looking for a motivated customer support specialist who will be responsible for supporting CallPage customers around the globe.

Your English has to be impeccable. We expect your full engagement and proven experience in tech support. If you have ever worked in a SaaS company, you can join us even today!

Job brief

We are looking for a Customer Support Specialist to assist our customers with technical problems while using our calling solution and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities

Requirements

We offer