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🤓 Senior IT Help Desk Specialist

Undisclosed salary

🌍 CIC Poland | Al. Jerozolimskie 93, Warszawa


#Innovation, #Deployment, #ITHelpDesk


Founded in 1999, CIC’s mission is to improve the world by helping exceptional entrepreneurs innovate better and faster.  We offer carefully curated working environments that combine private, secure offices alongside shared amenities in locations across Boston, Cambridge, Miami, Philadelphia, Providence (2019), Rotterdam, St. Louis, and Warsaw and are growing into other cities, within the US and abroad. We currently serve 1800+ startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries. The spaces are purposefully designed and built for innovation, featuring tailored workspaces such as biotech and robotics laboratories, and bring together frequent, large gatherings of the best and brightest innovators and entrepreneurs.

We believe that our ability to support world-changing entrepreneurs is only as good as the people who make up our teams, and as such we are looking for people who are interested in contributing to --and improving-- the way we work.


CIC’s project in Warsaw will be one of the largest innovation-oriented centers in Europe. Opening in 2020, it will be located within the new landmark on Warsaw’s map, Varso, the tallest building in the EU, situated directly next to the Warsaw Central train station. The team in Warsaw is made up of growth, software development and recruiting teams working together with team members across many different CIC locations.

Be a part of that fascinating change and help us build and support the new startup community in Poland! Currently we are looking for a candidate for the role of 

Senior IT Help Desk Specialist

Your day to day work

As part of the Core Infrastructure Team, you will be one of the first members of the European Help Desk Technical Support team. The CIC Helpdesk team provides support for all CIC locations globally by helping open new sites, training local staff, and providing client support for IT services. 

You will work closely with several team members in Cambridge, MA and eventually work to build this new team in our office in Poland. You will be responsible for introducing existing processes and developing new ones that will improve the work we do and the support we provide.  This role will also require occasional international travel to other CIC offices. In addition to the above you will:

About you:

You are a dedicated professional with around 3-5 years of experience, who likes to work in a fast-paced, constantly changing, international, start-up environment. You like dealing with new technical issues and you treat your job as an ongoing adventure. You also have:

Our team members thrive in a collaborative work environment where they contribute to innovative, meaningful work that makes an impact in communities around the world. We value problem solving, service orientation, and teamwork equally.

Our offer:

What’s in it for you:

Sounds interesting? Apply! We will be happy to speak with you!

CIC is committed to building teams that reflect the fabric of the cities we support. We are proud to be an equal opportunity employer and consider all qualified candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. If you have a disability or special need that requires accommodation please let us know.