🤓 Junior Customer Support Specialist
🌍 Coinfirm | Al. Jerozolimskie 142B, Warszawa🖥 https://www.coinfirm.com/
#customersupport, #support, #English
As Coinfirm, we are an international start-up centered around blockchain technology, providing KYC/AML solutions for the financial and cryptocurrency industries. We provide transaction security and transparency. Coinfirm is a young team, full of enthusiasts with experience in finance and IT. We support our clients with our actions, including giants such as Binance, Link4, Finoa and PKO BP.
Right now we’re looking for
Junior Customer Support Specialist
Who will join our team in Warsaw or Toruń!
As a Customer Support Specialist, you will be responsible for:
- Supporting our business and individual clients via e-mail, product platforms, and other channels;
- Analyzing and answering client’s queries;
- Configuration and maintenance work;
- Monitoring systems and applications;
- Supporting Sales and Tech teams in the after-sales services.
We are looking for somebody, with:
- Fluent English and Polish (any additional language is a plus!);
- ‘Client first’ approach;
- Analytical and problem-solving skills;
- High level of communication skills;
- Independence in action and responsibility for given tasks;
- Prior customer support experience is a plus;
- Availability to work on shifts over the weekends.
- A great opportunity to enter a booming industry and to influence the future of blockchain technology,
- Diversified range of tasks and never-ending possibilities to learn,
- Motivated, dynamic and international team of professionals,
- Flat hierarchies, short decision-making processes,
- Modern technologies,
- Private healthcare.
Apply and become a part of our #blockchainworld!