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πŸ€“ Customer Success with Portuguese /Brazil

Undisclosed salary

🌍 Edrone | Lekarska 1, Kraków


#marketing, #customersuccess, #crm

Customer Success Portuguese /Brazil

About company:

edrone is an eCRM created for e-stores. Winner of the "Best in Cloud 2017" competition
ComputerWorld magazine and the best CRM according to CIO from the TOP100 list.
Qualified for Collision Conf shortlist in New Orleans. Featured by
Amazon Web Services.

Job description:

● Coordinating and conducting marketing campaigns using the edrone system
for online stores 
● Developing strategies for e-mail marketing and automation of marketing processes
● Entering Marketing Machine modules responsible for personalizing content in
online stores.
● Creating and implementing eCommerce strategies.
● Creating marketing campaigns based on affiliate programs and Marketing
● Cooperation with the sales department and IT
● Getting to know the processes of work organization. Training and using tools such as Atlassian
Jira, Intercom.
● Analysis and optimization of marketing automation campaigns
● Continuous monitoring, efficiency analysis and optimization of undertaken activities
● Participation in the development of the edrone eCRM tool.


● Knowledge of Marketing Automation
● Experience in the preparation of e-mailing or marketing automation
● Knowledge and experience in handling one of the e-mailing systems (e.g.
FreshMail, MailChimp or others.)
● Knowledge of performance calculation models (CPS, CPO, CPL, etc.)
● Experience in creating a marketing strategy.
● Knowledge of the best marketing practices with an emphasis on Digital Marketing and
Marketing Automation
● Creativity and Initiative
● Knowledge of English at the minimum level B1 / B2
 β— Knowledge of Portuguese /Brazil Native
● Focusing on business development
● Commitment and excellent work organization

We offer:

● Employment under a contract of employment.
● Progressive pay along with the commission system, plus an allowance for pay
willingness to participate in additional duties within the department.
● An individual career path.
● Work on ambitious and prestigious projects for well-known brands
● Contribution to the development of the original tool
● No design approach and sprints
● Access to a professional library (Marketing)
● Continuous integration within the team
● Participation in industry meetings
● Work in a friendly, dynamically developing team of specialists
● Own training system with the latest trends and internet marketing tools
● Work in a modern, well-equipped office in  Krakow 
● Work on modern, mobile equipment