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🤓 Customer Service Representative

Undisclosed salary

🌍 P&O Ferrymasters | Porcelanowa 17, Katowice


#customerservice, #CSRepresentative

Your department

The Control Tower team operates as an extension of our large account customers and takes full responsibility and ownership for managing and optimizing all logistical processes. The Control Tower team consists of 5 Customer Service Representatives and an administrative support, managed by a Control Tower Supervisor and Manager.

Your role

So what’s this job all about? As Customer Service Representative you form a crucial part of this team and share in the responsibility to deliver an ultimate customer experience by being responsible for daily contact with customers and ensuring that service meets expected criteria.

Other key responsibilities will include:

As Customer Service Representative you take responsibility and ownership and will possess excellent communication and influencing skills.

So you:

We offer