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🤓 Customer Support Specialist

5 000 - 6 000 PLN brutto

🌍 Tidio | Wojska Polskiego 81, Szczecin


#support, #customersuccess, #technicalsupport

About Tidio

We're one of the fastest-growing IT startups in Poland. The service we create and develop is Tidio - a unique communication service supported by chatbots, that allows businesses to chat with their website visitors in real time.

Currently, we're backed by one of the biggest Polish Venture Capitals - bValue, and in 2017 we won the InCredibles - an accelerator program created by Kulczyk Investments, which rewards the most innovative and promising startups.

 Our philosophy:

It’s our goal to be productive beyond the established norm, but we also like to have fun. We’re focused on being the best at what we do, and we thoroughly enjoy coming to work! We want to work with the best people and learn from each other.

Check out how we work:

What will you do?

On this position you'll be providing technical support to Tidio users, contacting them through chat and e-mail. Your number one goal will be to regularly WOW our users and exceed their expectations. You will become part of a team that prides itself in great, friendly relations with their customers. It's a rare opportunity to work with clients who love your service. The suggestions and feedback we gather from them directly affect how we develop our system. You will be cooperating with the rest of our team to implement new features according to users' expectations.

Being a part of Tidio means working with people who love what they do!

Job requirements:

What we want to offer: