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🤓 Italian Customer Support Agent

3 000 - 6 000 PLN netto

🌍 Wordwatch Inc | Przemysłowa, Kraków

🖥 http://www.datafeedwatch.com

#Customer, #customerservice

DataFeedWatch is a Data Feed Optimization tool for web shops that enables merchants to advertise their products on Google Shopping or Comparison Shopping
Channels.
We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam. With double-digit growth, we would like to expand the Customer Service team in our Krakow office.


RESPONSIBILITIES

Our Customer Service Agents truly represent our company. They are the ones communicating with our customers and helping them with their every question. They are the ones that will make our customers feel good about our company.

Our Agents are also Online Marketers. They need to be able to advise our customers on the entire online marketing process. How to create a feed that works best on the shopping channels, how to optimize a campaign on Google, how to market in different countries, etc.

A Customer Service Agent is constantly communicating with our customers and our developers on a wide variety of topics:


Agents are communicating via email, chat and on the phone.

WHAT ARE WE LOOKING FOR

We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:


That is right: we are open to any background, education or experience. We will teach you everything you need to know. Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?


BENEFITS

There are many reasons why this job may be what you are looking for:


Salary: 3000 – 6000 PLN/month

HOW TO APPLY:

If you think you will like this job, please email your CV in English.

We need YOU!