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🤓 Scandinavian Customer Support Hero (KRK)

3 000 - 6 000 PLN brutto

🌍 Wordwatch Inc. | Przemysłowa 12, Kraków

🖥 http://www.datafeedwatch.com

#supportninja, #supporthero, #customerservice

DataFeedWatch is a Data Feed Optimization tool for web shops that enables merchants to advertise their products on Google Shopping or Comparison Shopping
Channels.

We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam. With double-digit growth, we would like to expand the Customer Service team in our Krakow office.

RESPONSIBILITIES:

Our Support Ninjas are online marketing advisors. Our goal is to help our customers grow their business by optimizing feeds and campaign performance or by solving feed problems. 


Every question is like a puzzle that needs to be solved. These problems are challenging and if they cannot be solved right away, we offer a workaround to get the same result in another way. If it is very technical, we ask our Tech-friends for help, but most questions are handled by the Ninjas. 

We are very quick to reply and often notice issues before customer does.



WHAT ARE WE LOOKING FOR


We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:
 
-       Creative with analytical thinking
-       Attitude - be open to communicate with anyone;  happy or sad, savvy or newbie
-       Internet marketing background - experience connected with Google AdWords, Google Ads or SEO
-       Communication and Scandinavian languages - Excellent level of spoken and written of at least one of the following languages: Swedish, Norwegian, Danish or/and Finnish. Ideally it’s native, but at least good enough to communicate via chat, email and phone. You do not have to be an extrovert, but you need to be able to explain a problem and a solution precisely.



BENEFITS:


There are many reasons why this job may be what you are looking for:


Salary: 3000 – 6000 PLN/month


HOW TO APPLY:


If you think you will like this job, please email your CV in English to jobs@datafeedwatch.com and attach following disclaimer:


“Wyrażam zgodę na przetwarzanie moich danych osobowych przez Wordwatch Inc. w celu prowadzenia rekrutacji na aplikowane przeze mnie stanowisko.
 Wyrażam również zgodę na przetwarzanie moich danych osobowych w celu prowadzenia przyszłych rekrutacji przez wyżej wskazaną firmę.”

or

“I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

We need YOU!