Account Manager (UA market)

We are looking for a driven and passionate Account Manager for the Ukrainian market to join our team in the Kyiv office. 

Responsibilities:

• Taking full ownership of customer relationships and being the interface between the customer accounts and the company;

• Taking full commercial responsibility for customer accounts and for meeting set revenue targets, goals, and objectives;

• Developing and implementing customer account plans that drive critical business objectives, maximizing long-term/short-term share of wallet, and customer satisfaction;

• Developing a trusted advisor relationship and facilitating the optimization of customer account operations around the company’s gaming solutions offerings;

• Ensuring the timely and successful delivery of our gaming solutions in line with customer needs and objectives;

• Monthly revenue forecasting and reporting -  giving clear information on the customer’s performance, achievements, activities, and any other information as relevant;

• Building and maintaining genuine, strong, long-lasting customer relationships on all levels;

• Participating in,  and where appropriate taking active part in, major exhibitions, conferences and seminars on behalf of 3 Oaks Gaming.
  

Requirements

• Experience of working in the iGaming industry;

• 2+ years of proven experience in Account Management or others as relevant for the role;

• Upper-intermediate+ level of English;

• Experience of working with/organising promotions;

• Experience in campaign management, to include monthly reporting on campaign success;

• Proven ability to communicate and present on all levels in and outside the organization;

• Experience in delivering client-focused solutions based on the customer’s real needs;

• Proven ability to manage multiple customers with different needs while paying strict attention to details;

• Ability to see the bigger picture, analytical and structured with a high degree of discipline, and initiative.
  

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.