Sr. Customer Payment and Credit Services Specialist

Do you want to join an international team in Poland, working for the German team, within an innovative fast-paced medical device company? Grab your chance and make good use of your finance skills and affinity with medical devices!  

As a Sr. Customer Payment and Credit Services Specialist you will be responsible for the outstanding invoices to our company and ensure timely payments by our customers. You will pro-actively signal payment issues with debtors and give follow up by phone, email and letter. Also you will coordinate the follow up such as external (legal) collection procedures. You work on solutions in close cooperation with Sales and Customer Service to ensure a great customer experience. You work on a dedicated list of German, Austrian and Swiss Dental clients making sure that your portfolio is always up to date and in line with the companies KPI’s.

This work requeries to work from the office from Tuesday to Thursday, HO is possible on Monday and Friday.

Key Responsibilities

• control outstanding and overdue receivables in order to minimize the risk of non-receivable accounts.
• have daily contact with customers based on the latest available accounts Receivable aging list, with an objective to make sure proper actions for problem solving are taken by contacting the right persons.
• support Financial Accountant in application /processing of customer payments by either bank transfer, credit card or check.
• make proposals for customers to be put on Credit Hold in line with the Terms and Conditions of Align Technology.
• liaise with the Customer Service- and Sales department for solving issues with Customers
• prepare and propose payment plans to customer and credit management. 

Skills Knowledge & Expertise

• Bachelor degree in Finance, Accounting, related filed.
• Collection experience of minimum 2 years.
• Excellent written and verbal communications skills in German and English
• Proficient knowledge of MS Office (Excel)
• Plus knowledge of SAP 
• You recognize yourself in the following: team player, good communicator, organized, pro-active and customer focused

Benefits

• Private healthcare Luxmed,
• Multisport card,
• Private insurance,
• Meal vouchers,
• Co-financing of company products,
• Employee Support Program. 

Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:

Align Technology (Poland).pdf