Customer Service with German 100% remote

Form of employment: UoP

Start of work: Immediately

Work model: Remote 100%

Customer Service Specialist with German

My client operates on a global scale, offering integrated solutions to enhance cleanliness, hygiene, and resource efficiency. The company focuses on delivering technologies that improve quality of life and promote sustainable practices across various industries. Their services are tailored to meet specific business needs, with a strong emphasis on safety and process efficiency. Known for their innovative approach, the client enables businesses to achieve their goals responsibly. They are a trusted partner supporting diverse sectors in maintaining the highest operational standards.

Key responsibilities:

• Handle and manage transactions using SAP/CRM systems.
• Confirm customer orders and track shipment statuses.
• Collaborate with various departments to address and resolve issues within the order-to-cash process.
• Meet daily deadlines and ensure high-quality order processing to achieve monthly targets.

Qualifications:

• Completion of secondary education or an equivalent qualification.
• Proficiency in German (at least B2 level, both spoken and written).
• Strong command of English (minimum B2 level, both spoken and written).
• Proficient in MS Office applications.
• Excellent customer-focused mindset.
• Skilled in professional and friendly business communication.
• Ability to effectively solve problems and make sound decisions.
• Comfortable performing repetitive tasks in a high-speed environment.
• At least 6 months of experience in customer service is preferred.
• Familiarity with Customer Service software or SAP is a plus.

We offer:

• Attractive Benefits: Competitive salary with bonuses, private healthcare, life insurance, sports cards, and stock purchase options.
• Flexibility and Balance: Remote working model and adaptable schedules to support work-life balance.
• Growth and Learning: Tailored development plans, diverse career paths, and access to technical, soft skills, and management training.
• Inclusive Culture: Collaborative environment, cross-cultural teamwork, and engaging social events, all within a comfortable workplace.

What will you gain by applying to Antal's offer?

Once your application is successfully reviewed (you are invited to the process), you will receive support from a Consultant who will maintain regular contact with you (via email or phone), assist you in preparing for the interview with your potential employer, and ensure the quality of the recruitment process you are currently involved in.

Who are we?

We are a leader in the recruitment of specialists and managers, as well as HR consulting. The brand operates in 35 countries and has been present in Poland since 1996. Over this time, we have helped build many candidates' careers through a flexible and comprehensive approach to all recruitment processes. Antal consists of over 130 professional recruitment consultants, who are not only effective recruiters but also qualified advisors, specializing in both their chosen sectors and specific roles.