Order Management Specialist with German

Location: Warszawa

We work: Hybrid; 2-3 days in the office weekly 

Contract of employment: full-time

Level:  Junior/ Mid/ Senior 

Recruitment process: online

Are you fluent in German and looking for a new challenge in a dynamic, international environment? Our Client is currently looking for motivated individuals with strong communication skills to join their Warsaw-based Shared Services Center as Order Management Specialists.

Order Management Specialist with German

 What you will do:

• Capture, register, and process customer orders in line with their needs, agreements, and defined service levels.

• Offer alternative products in case of shortages or withdrawals.

• Optimize, plan, and coordinate deliveries in cooperation with partners and clients.

• Monitor order portfolios and ensure timely delivery of products and services.

• Notify clients proactively about any delays or issues and support resolution activities.

• Handle customer claims and complaints – investigate root causes and provide effective solutions.

• Work cross-functionally to ensure continuous improvement and customer satisfaction.

• Utilize sales and cross-sell opportunities when responding to client needs.

What we’re looking for:

• German at C1 level and English at B2 level.

• No prior experience required – we’re open to juniors and recent graduates.

• Strong soft skills: communication, flexibility, empathy, proactivity, and problem-solving.

What’s in it for you:

• Employment contract: 3-month trial, then permanent.

• Hybrid work: 50% home office / 50% office.

• Relocation package possible.

• Training program: 2 months of onboarding + 1 month of job stabilization – you’ll be well-prepared before going fully independent.

• Quarterly and annual bonuses

• Shareholder plan

• Pension scheme

• Life insurance

• Interest-free loans for housing and renovations

• Financial support in difficult situations

• LUX MED medical care

• Multisport card

• MyBenefit cafeteria

• Glasses and lenses co-financing

• Holiday co-financing 

Recruitment process:

1. Short interview with Antal Consultant

2. Language check 

3. On-line interview with HR & Hiring Manager

4. Employment

What is Antal?  

Recruitment company!    

We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes.  Our specialists, completely free of charge, will help you find and get the best job for you!    

What will you gain by applying for Antal job offer?  

Free career support!   

By applying for Antal offers, you will receive support from our Consultant, who will keep in touch with you via e-mail or phone, help you prepare for the interview, and take care of the quality of the recruitment process.  

Check out other interesting jobs on: https://en.antal.pl/candidates