Location: Kraków
We work: Hybrid; 2-3 days in the office weekly
Contract of employment: full-time
Level: Junior/ Mid
Recruitment process: online
Our client is a global corporation offering a dynamic and innovative work environment within a global structures. By joining our client, you will have the chance to be part of a pioneering organization that values its people, and is dedicated to delivering exceptional services to clients worldwide.
Senior Collections Specialist with Italian
RESPONSIBILITIES:
- Contact customers to follow up on overdue payments.
- Update account statuses, manage fund transfers, and document changes.
- Monitor received payments and provide necessary documents to customers.
- Identify and resolve issues causing payment delays, escalating when needed.
- Handle requests for credit notes and process refunds for overpayments.
- Clear and manage cash accounts as required.
- Prepare reports and forecasts related to collections.
- Ensure all processes comply with regulatory standards, such as SOX.
- Support and suggest improvements to existing processes.
REQUIREMENTS:
- Degree in finance, accounting, business, or related field.
- Experience with Microsoft Office, SAP, and Credit and Collections Management Software.
- At least 3 years of credit/collections or customer service experience in corporate, high-volume environments.
- Strong skills in financial analysis and risk management.
- Excellent organizational, communication, and time management abilities.
- Independent, detail-oriented, and proactive approach to work.
- Proven analytical and problem-solving skills.
- Experience in shared services or process centralization is a plus.
- Fluent in English and Italian.
WE OFFER:
- Attractive salary package, including base pay and variable plans, plus benefits like private medical care, life insurance, stock purchase options, and sports cards.
- Flexible working arrangements with a remote work model.
- Personalized development plans, rapid progression opportunities, and versatile career paths supported by dedicated committees.
- Access to technical training, soft skills workshops, management programs, and LinkedIn Learning resources.
- High employee satisfaction driven by teamwork, strong feedback channels, and a people-first approach.
- Enjoy social events, family gatherings, and charity auctions.
- Relax in a comfortable environment featuring a library, relaxation areas, casual dress code, and dedicated parking for cars and bikes.
Recruitment process:
- Short interview with Antal Consultant
- Interview with HR & Hiring Manager
- Employment
What is Antal?
Recruitment company!
We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes. Our specialists, completely free of charge, will help you find and get the best job for you!
What will you gain by applying for Antal job offer?
Free career support!
By applying for Antal offers, you will receive support from our Consultant, who will keep in touch with you via e-mail or phone, help you prepare for the interview, and take care of the quality of the recruitment process.
Check out other interesting jobs on: https://en.antal.pl/candidates