Head of Digital Shelf Management (E-commerce)

Head of Digital Shelf Management (E-commerce)

Location: Warsaw/Poznań hybrid

Company description: 

Assembly Digital Commerce (ADC) is the E-commerce division of Assembly. We deliver exceptional media and digital commerce tools, services and solutions to accelerate and fuel brand performance in an online world. As ADC, we were built to accelerate and transform digital-first experiences connecting a brand to its consumers anywhere and everywhere they are. With a team of over 2,300 highly-skilled professionals, in 35 markets globally, ADC leverages in-house AI-driven data and technology in both commerce and media to to fuel growth that makes brands perform and drives measurable business outcomes.

As proud member of Stagwell, the challenger network built to Transform Marketing, we are committed to purposeful action, leading the way in social and environmental impact within the agency realm.

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About the role:

The Head of Digital Shelf Management will be responsible for building and implementing e-merchandising strategies in projects executed by the agency. The main tasks include optimizing online sales activities for clients, improving user experience (UX), and maximizing conversions on e-commerce platforms. The role also requires initiating and developing new products and services for the agency.

Your mission, if you choose to accept it, will be:

·      E-Merchandising Strategy:

o  Creating and implementing merchandising strategies for clients' online stores.

o  Analyzing market trends, consumer behavior, and best practices in e-commerce.

o  Developing existing services and creating new products in the agency's offerings.

·      Conversion Optimization:

o  Implementing actions to increase conversion rate (CRO).

o   Testing and improving the functionality of e-commerce platforms, such as product recommendations, navigation, and user interface (UI).

·      Team Management:

o  Building and leading a team of specialists in e-merchandising, UX/UI, and data analytics.

o  Collaborating with marketing, sales, and technology departments to integrate and ensure consistency of activities.

·      Analysis and Reporting:

o  Monitoring key performance indicators (KPIs) such as sales, website traffic, and average cart value.

o  Preparing reports and recommendations for clients and the agency’s management.

·      Client Support:

o  Providing strategic advice on optimizing clients' e-commerce platforms.

o  Collaborating in implementing new technologies and solutions that support online sales, such as automation tools, personalization, or data syndication.

What you’ll need to succeed:

Required:

• Minimum of 5 years of experience in e-commerce, merchandising, or digital marketing, including managerial positions.
• In-depth knowledge of e-commerce processes and tools supporting online sales (e.g., Google Analytics, CRO tools, recommendation systems).
• Experience in managing multidisciplinary teams (UX, analytics, e-commerce) and working in a multi-market and multi-SKU environment.
• Knowledge of trends and tools in UX/UI, customer journey, and marketing automation.
• Ability to analyze data and use it to build sales strategies. 
• Excellent communication skills and the ability to collaborate with clients and internal teams.
• Ability to think strategically and make decisions based on data.
• Fluent English, Polish is not required

Desired:

• Knowledge of e-commerce tools such as Shopify, Magento, or Amazon.
• Experience with technologies like scraping, data storage, and data syndication.
• Focus on innovation and implementing new technologies in e-commerce.

Benefits:

·              Hybrid work opportunity (2 days/week from the office)

·              Workation up to 60 days per calendar year on the EU territory

·              Private medical insurance

·              Access to Multisport card (paid fully by the Employee)

·              Employee Referral Program

·              Access to wellbeing platform

·              Access to language learning platform

·              1 additional day of paid leave for volunteering purposes per calendar year

·              Internal and external training opportunities

Our recruitment process:



1.     Recruiter phone screen

2.     Online interview with business representatives/leadership

3.     2nd Interview with business representatives/leadership

Pursuant to Article 24(6) of the Law of 14 June 2024 on the Protection of Whistleblowers, we would like to inform you that Pathfinder23 sp. z o.o. has implemented an Internal Procedure for Reporting Violations of the Law and Follow-up.