Technical Writer

Technical Writer

Hi! We're a team of technical writers that supports our company's product portfolio with comprehensive documentation to help our customers seamlessly integrate our telecommunications and IoT solutions with their business.

Making complex and challenging technical concepts more user-friendly and easy to follow is what drives us in our daily activities. To achieve that, our UX Department collaborates with development teams, testers, product owners and software engineers while researching, writing and updating technical and UI content.

On a daily basis, we cooperate with giants of the telco industry such as: AT&T, Telefonica, Telia, Telenor, Orange, T-Mobile, Sunrise Communications AG, Vodafone. To find out more visit our website: https://www.avsystem.com/customers/.

If you're ready to be a part of AVSystem and make a lasting impact on the world of connectivity, your application for this exciting opportunity is more than welcome.

What makes you an ideal Candidate:

• Hands-on experience as a Technical Writer or similar role
• Fluency in written and spoken English and Polish (educational background in English is a plus)
• A knack for explaining complex subjects in a simple but precise way
• An eye for detail
• Self-organization skills while fulfilling work assignments
• Effective communication when collecting information from software developers and stakeholders
• Ability to draw logical conclusions from wide amount of data
• Familiarity with Markdown, GitHub, Visual Studio Code 
• Experience working in an agile/scrum development process

Once you're in the role you will:

• Write and maintain user manuals, developer guides, and other types of product documentation in English using Markdown formatting and GitHub
• Work closely with software engineers and testers to provide clear and comprehensive user-oriented help guides
• Review and improve technical materials and UI content
• Ensure that materials are consistent with internal guidelines
• Test documentation against the product to ensure its accuracy and completeness

Why work with us:

• Real impact on creating new features on our platforms and improving existing ones.
• A collaborative team that supports you and cares about your ideas.
• Being a part of advancing a leading Polish IoT / device management company that develops software used by Tier 1 telcos around the world and makes Internet connection possible for millions of users.
• Some usual stuff:
• Flexible working hours
• Kitchen full of snacks and treats (including Good Lood ice cream)
• Multisport card
• Medical care
• Car parking area and bike room
• A relaxed work atmosphere – no dress code, no open space!