Deputy Team Leader in Cash Monitoring

Our Securities Services business line consists of dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland.

For our new location in Krakow we are looking for candidates who are willing to be a vital part of the expansion in BNP Paribas’ operational scope in Poland.

Main Responsibilities:

• Co-leading multi-location team, setting objectives, coaching, developing and motivating team members
• Provide technical/knowledge/skills support to the team members
• Active participation in BAU - process delivery (80%) and leaders’ tasks (20%)
• Monitor the quality and timeliness of processes performed by the team
• Be the first point of contact for Cash Monitoring legacy locations as well as other stakeholders in case of absence of the Team Leader
• Guarantee the timely escalation of problems, system failures and highlight of incidents to the Team Leader or Cash Monitoring Manager
• Supporting Team Leader in keeping legacy locations updated on a daily basis
• Ensuring a high quality of the operations /service
• Supporting Team Leader in the recruitment process of team members
• Supporting Team Leader in yearly appraisals process with employees
• Providing support for new comers to adapt to the BP2S environment
• Overall provide leadership to the team, ensure that the workload is equitably balanced in the team
• Tasks allocation and assigning backups
• Supporting Team Leader and in some events lead team meetings on subjects such as information update, organizational issues etc.
• Deal with any unexpected issues such as system failure, supplier error etc.
• Resolve any misunderstandings within the team and/or with the client
• Daily controls of the performed work of other team members (acting as control plan)
• Ensuring the timely delivery of KPIs to legacy location and KPIs for IOC management, and any other documentation for ORC & OPC, Compliance, higher management and others
• Monitoring of the group e-mail box
• Monthly files check
• Supporting Team Leader in maintaining up to date BCP, BIA and SLA documentation
• Ensure operational procedures are kept up to date
• Coaching, motivating and training of new and existing cash and payments controllers
• Cooperation with other teams in BP2S (e.g. BAT, Transformation ) in relation to process automation

Requirements:

• Fluency in English as working language
• Italian would be a great asset
• Proven track record of work in operational area – deep knowledge about Investment Fund Industry will be an advantage
• Ability to motivate, inspire and develop others
• Strong time management and organizational skills
• Good understanding of funds industry
• Client focused - able to build productive and collaborative working relationships with stakeholders
• High productivity and precision
• Good verbal and written communication skills
• Good interpersonal skills, impeccable manners
• Attention to detail

What we offer:

• Stable employment, with full-time job contract
• Six Career Paths to choose from
• Complex on boarding and induction programme
• Trainings, co-financed language courses, professional certifications and post-graduate studies
• Flexible working system, 60% working from home
• Private medical package
• Life insurance
• Employee Pension Plan
• Sports Card
• Lunch Card
• Cafeteria Platform