Portfolio Manager

We don’t follow best practices, we set them!

Callstack supports and inspires top industry leaders in shipping better digital products and services to their users. We are a team of high-level experts in cross-platform development and consultancy. We co-create the technology, collaborate with the Meta team on setting the direction for the future growth of the React Native framework, and much more!

We are recognized in the React Native Community as contributors to Open Source projects, organizers of React Universe Conf, as well as speakers at international conferences. We also organize regular community meetups in our HQ in Wrocław, Poland.

We truly believe that you can get the best out of people when you give them a chance to participate and develop. At Callstack you are the one to decide in which area you want to grow, you’ll have an individual self-development budget to empower your competencies and gain new skills.

Our goal is to give every employee the opportunity to speak up and introduce their ideas to build the future together.

Join us and work with the TOP Silicon Valley and Fortune 500 companies in the USA!

We are looking for an experienced Portfolio Manager. This role is a perfect blend of project-, client- and people management skills.

As a Portfolio Manager you will:

Area: Ongoing delivery

• Ensuring successful delivery of up to 5 accounts, mostly enterprise US-based
• Monitoring project health based on defined KPIs and keeping them on the desired level
• Resolving business/project management escalations in projects
• Preparing and running/hosting Monthly Business Reviews and QBRs with clients and onsite client visits
• Collecting and addressing issues from NPS

Area: Client relationship/UCE

• Building positive relationships with key client-side stakeholders and be their business primary point of contact on Callstack-end
• Managing revenue structure of the portfolio of up to 5 projects and making sure revenue targets are met
• Driving extension of contracts with clients to maintain continuity of the collaboration
• Actively searching for upsell and cross-sell opportunities within managed accounts
• Collaborating with our legal firm regarding preparing contracts

Area: People Management

• Ensuring that Project Manager and Business Analysts manage projects successfully
• Monitoring and assessment of Project Managers and Business Analysts performance, including salary and promotions decisions
• Supporting Project Managers and Business Analysts with setting self-development objectives
• Resolving personal cases and individual problems of Project Managers and Business Analysts

Requirements

You are the right candidate if you have:

• Proven track record in managing project delivery teams (Portfolio Manager/Delivery Manager)
• Proven track record in sales - especially account growth, upsell and cross-sell
• Strong interpersonal- and communication skills
• Experience as people manager/team lead will be a big plus
• Experience in client-facing roles requiring strong relationship management skills
• Ability to understand long-term goals and aligning solutions accordingly
• Ability to work in dynamic, fast-paced environments with shifting priorities
• Senior role in Delivery
• Ability to travel 2-4 times a year for one week per trip (including intercontinental trips)
• Fluent in English (C1+)

What we offer:

• Work at a company that creates and shapes the future of technology - React and React Native
• Participation in the Challenger Sales Methodology Training
• Solution creation and presentation skills craft
• 24 paid days off & 30 days paid sick leave for B2B contractors
• Fully-covered life insurance 
• Private healthcare for you and your family
• Free access to mental health platform - Helping Hand 
• Multisport Card or monthly allowance for other sports activities
• Individual self-development budget
• Monthly lunch allowance
• Accounting costs refund for B2B contractors
• Flexible working hours and fully remote work possibility
• Cool office in Wrocław city center
• Magnificent team events and activities
• Company-wide workation and team building workshops
• Top-notch hardware - Apple devices
• Possibility to participate in React Universe Conf