HR Operations Support Specialist

Post location: Warsaw, Prosta 36

Are you a highly organized individual with a passion for accuracy and efficiency? Citi's Core HR Delivery Team is seeking a dedicated HR (Human Resources) Operations Specialist to focus on Records Management. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The HR Operations Support Specialist is an entry-level role where the Incumbent will play a critical role within the Core HR Delivery team, ensuring the accurate and efficient management of employee records. This includes maintaining our archive, ensuring compliance, and supporting other HR functions with records-related requests.

For this role, we offer a fixed-term contract for 2 years.

What you'll do:

• Manage and maintain employee records, both physical and digital, ensuring accuracy, completeness, and confidentiality.
• Implement and maintain records management policies and procedures in compliance with legal and regulatory requirements.
• Process requests for information and documentation from HR colleagues and other authorized parties.
• Conduct regular audits of employee records to ensure compliance and identify areas for improvement.
• Support HR projects and initiatives related to records management.
• Contribute to the continuous improvement of records management processes and systems.

What we'll need from you:

• Proven experience in records management, preferably within HR or a related field.
• Strong understanding of data privacy and confidentiality principles.
• Meticulous attention to detail and a commitment to accuracy.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.
• Some experience with HR systems (e.g., TETA, Workday, ServiceNow) is a plus.
• Very good level (min. B2) of Polish and English language knowledge (both spoken & written).
• High School diploma or equivalent.

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave
• Award-winning pension plan,​ multisport, holiday allowance
• Private Medical Care Program, Group Life Insurance
• Consideration for annual discretionary bonus
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines; Mentoring Programs
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.