KYC Modernization Analyst

The KYC Modernization program is a solution of a combination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation. It’s a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi’s clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC. 

Responsibilities:

• Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology
• Management / Participation in complex workstream / projects 
• Operational Management Experience  
• Understanding policy & translating to operations 
• Access Risk & enhance stronger controls environment  
• Reducing process hand offs and Manual Touchpoints (MTPs) 
• Coordinating initiatives / tasks with key program stakeholders  
• Prepare KYC related analysis  
• Working on client initiatives  
• Ability to operate with a limited level of direct supervision 
• Process optimization to maximize automation 
• Operational readiness & User experience  

Qualifications:

• 5-8 years of relevant professional experience (Operations, technical and project experience)
• Bachelor's degree/University degree or equivalent experience
• Organizational Changes Initiatives 
• High communication skills in English (written and verbal); additional languages are an asset depending on the region
• Strong attention to detail and analytical skills
• Ability to work independently with limited supervision
• Proficient in MS Office Suite (specifically MS Excel)
• In-depth knowledge of KYC, AML and regulations standards
• Proven experience in conducting due diligence on high-risk clients
• Team player with a proactive and solution - oriented mindset

We offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus
• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
• Hybrid model of work – 3 days from modern offices and from home
• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
• Unlimited development opportunities within Citi global network.

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