The KYC Modernization program is a solution of a combination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation. It’s a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi’s clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC.
Responsibilities:
- Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology
- Management / Participation in complex workstream / projects
- Operational Management Experience
- Understanding policy & translating to operations
- Access Risk & enhance stronger controls environment
- Reducing process hand offs and Manual Touchpoints (MTPs)
- Coordinating initiatives / tasks with key program stakeholders
- Prepare KYC related analysis
- Working on client initiatives
- Ability to operate with a limited level of direct supervision
- Process optimization to maximize automation
- Operational readiness & User experience
Qualifications:
- 5-8 years of relevant professional experience (Operations, technical and project experience)
- Bachelor's degree/University degree or equivalent experience
- Organizational Changes Initiatives
- High communication skills in English (written and verbal); additional languages are an asset depending on the region
- Strong attention to detail and analytical skills
- Ability to work independently with limited supervision
- Proficient in MS Office Suite (specifically MS Excel)
- In-depth knowledge of KYC, AML and regulations standards
- Proven experience in conducting due diligence on high-risk clients
- Team player with a proactive and solution - oriented mindset
We offer:
- Competitive salary connected with annual salary review and discretionary annual performance bonus
- Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
- Hybrid model of work – 3 days from modern offices and from home
- Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
- Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
- Unlimited development opportunities within Citi global network.
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