Process Improvement Specialist

The Compliance Risk Management Senior Analyst is an intermediate level role responsible for standard change management discipline for Anti-Money Laundering work efforts, addressing key DCI initiatives and programs and/or process management, automation and simplification. This role involves working closely with the DCI stakeholders to deliver change and support the communication to internal stakeholders and external parties. The Senior Analyst will be responsible for managing change , automation, management and simplification of DCI processes on a day to day basis, consistent and timely reporting of the tasks’ execution as well as appropriate escalation of issues and risks.

Responsibilities:

• Design, develop and maintain best-in-class Compliance processes with focus on automation, using tools like SharePoint, JIRA, design thinking and others
• Managing project programs, policies and practices for ICRM
• Evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments.
• Assess and identify emerging risks and recommend / drive program enhancements.
• Create, develop and deliver relevant training and tailor-made communication to business and functional partners on managed processes.
• Manage change delivery for the changes within AML Compliance team

Qualifications:

• Process improvement-oriented person. Proven experience in delivering the improvements is required
• Project Management skills is a must have
• SharePoint Development proven experience
• Proficiency in MS Excel
• Excellent written and verbal communication skills in English
• Ability to collect information from stakeholders and easily communicate with them

What we offer:

• Working in an international environment in one of the greatest financial institutions worldwide
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services
• Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other).
• Consideration for a yearly bonus
• International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture.
• A supportive workplace for professionals returning to the office from childcare leave
• Abundance of internal job opportunities locally and globally

Sounds like Citi has everything you need?

Apply to discover the true extent of your capabilities.