Quality Assurance, Monitoring & Testing Senior Analyst
Nowa
Finanse

Quality Assurance, Monitoring & Testing Senior Analyst

Warszawa
Rodzaj pracy
Pełny etat
Doświadczenie
Starszy specjalista / Senior
Forma zatrudnienia
UoP
Tryb pracy
Praca hybrydowa
Citigroup

Citigroup

Working at Citi is far more than just a job. A career with us means joining a team of more than 200.000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.At Citi, as a trusted partner to our clients and make a meaningful impact on the world. With a presence in over 90 countries, we're committed to positive change through financial innovation and global collaboration.

Wymagane umiejętności

operational risk management

audit

compliance

Microsoft Office

Opis stanowiska

Team/Role Overview:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.


Responsibilities

  • Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality

  • Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance

  • Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner

  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process

  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool

  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders

  • Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management

  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy

  • Participate in strategic initiatives for control performance enhancements

  • Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed

  • Help in Control & Monitoring Design Assessment (CMDA) meetings 

  • Help to identify any monitoring breaks and suggest enhancements

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards


Qualifications

  • Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.

  • Ability to identify, measure, and manage key risks and controls.

  • Strong knowledge in the development and execution for controls.

  • Proven experience in control related functions in the financial industry.

  • Proven experience in implementing sustainable solutions and improving processes.

  • Understanding of compliance laws, rules, regulations, and best practices.

  • Understanding of Citi’s Policies, Standards, and Procedures.

  • Strong analytical skills to evaluate complex risk and control activities and processes.

  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.

  • Strong problem-solving and decision-making skills.

  • Ability to manage multiple tasks and priorities.

  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word


Education

Bachelor's/University degree or equivalent experience


Benefits:

  • By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  • Private Medical Care Program

  • Life Insurance Program

  • Pension Plan contribution (PPE Program)

  • Employee Assistance Program

  • Paid Parental Leave Program (maternity and paternity leave)

  • Sport Card

  • Holidays Allowance

  • Sport and team recreation activities

  • Special offers and discounts for employees

  • Access to an array of learning and development resources

  • A discretional annual performance related bonus

  • A chance to make a difference with various affinity networks and charity initiatives


Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.