Customer Service Consultant
Obsługa klienta
Customer Service Consultant
Kraków
Rodzaj pracy
Pełny etat
Doświadczenie
Staż/Junior
Forma zatrudnienia
Dowolna
Tryb pracy
Praca stacjonarna
Wymagane umiejętności
Opis stanowiska
Codecool is a growing network of coding schools in the CEE region. Our mission is to reinvent IT education and solve the ever growing IT talent gap of companies by giving coding carriers for a wide range of people. Codecool is already present in 5 locations, 3 countries (Hungary, Poland, Romania). We see education, not as an end or the purpose of what we do, but a mean for a future-proof career, and ultimately, a better life.
Customer Service Consultant
Kraków
Salary: PLN 3,500 - 4,500 gross
Your responsibilities:
- respond to candidates of programming course queries coming through the phone, e-mails, social media in a timely manner
- you will know our product inside-out and be able to talk about it to engage a candidates
- you will be a responsible person for student’s onboarding process
- you will take care of the operational part of hiring our alumni of course in an external company (f.e. organizing interviews, preparing documentation for contracts)
- you will arrange meetings with IT companies
- support HR and recruitment day to day activities
About you:
- you have a one-year customer service or HR experience
- you worked in the IT industry and understand the IT market
- you feel comfortable talking on a phone and have excellent communication skills
- you plan your workload effectively and are able to work unsupervised
- you are persistent and don’t get discouraged easily
- you are a person who is self-motivated and focused on delivering results
- you speak and write fluent English and obviously Polish
Why work for us?
- we offer an awesome atmosphere
- our offices are somewhere between a tech start-up and a university hallway, full of budding coding superstars
- we teach hard, play hard. At Codecool, you can take as much vacation time as you need
- we are a flat organization, if you have an idea and the motivation to make it happen, it will happen
