Maps Data Reviewer with Brazilian Portuguese

Job location: Kraków, Poland (onsite)

Working hours: 2 PM-10 PM

What we do

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits.

Be Cognizant!

What you will do

• Reviewing maps data to assess accuracy against client policies,
• Engaging with business, predominantly via outbound phone calls, to verify their business information,
• Updating client platforms based on collected information,
• Making well-balanced decisions based on market specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

Your profile

• Proficiency of Brazilian Portuguese at min. C1 level and English at B2+ level,
• Excellent verbal and written communication skills - customer engagement is the critical part of this role,
• Proficient user of the MS Office package and Google sheets,
• Ability to build and maintain effective customer/vendor relationships,
• Attention to detail & problem-solving skills,
• Good time management, prioritization skills and ability to work under time constraints and without careful oversight,
• Ability to work in a multicultural environment.

We offer

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities,
• Professional development and clear career path,
• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.

For more information about us, visit Cognizant Poland.

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

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We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

“Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard”.

„Z uwagi na wprowadzone przez Klienta wymogi bezpieczeństwa w projekcie, warunkiem Twojego zatrudnienia na oferowanym stanowisku jest okazanie ważnego dowodu tożsamości (dowodu osobistego / paszportu) z warstwą elektroniczną (NFC) i przejście procedury weryfikacji tożsamości wymaganej przez Klienta w ramach prowadzonego przez Klienta procesu onboardingu do projektu. Jeśli powyższy wymóg nie zostanie spełniony, Cognizant ma prawo wycofać ofertę zatrudnienia i odstąpić od podpisania z Tobą umowy o pracę lub, w przypadku, gdy umowa o pracę została już podpisana przed zakończeniem ww. procedury weryfikacyjnej, Cognizant może rozwiązać z Tobą umowę o pracę. Klient, będący administratorem danych odpowiedzialnym za ten konkretny proces weryfikacyjny, skontaktuje się z Tobą odrębnie, aby przekazać Ci szczegółowe informacje na ten temat”.