Workforce Management Planner

Conectys

Poznań

Rodzaj pracy

Pełny etat

Doświadczenie

Staż/Junior

Forma zatrudnienia

UoP

Tryb pracy

Praca stacjonarna

You come with:

Ability to work in a team
Fluency in English is a must
Must be available to work rotating schedules including nights and weekends
Proficiency with Microsoft Office applications, especially in Excel
Strong analytical skills, understanding complex reporting and data transformations from multiple sources
Thorough understanding of workforce management KPI’s
Thorough understanding of forecasting, staffing and scheduling workforce
At least 1 year of experience in a planner position (with Experience in Forecasting, Resource Planning and Scheduling)
Flexible to work on rotating schedule 24/7

A day at Conectys:

Determine resource requirements for all campaigns and lines of businesses
Analyze and generate staffing requirements for Long Term, Hiring and Training, Short Term and consistently delivery of accurate staffing forecast
Creates and analyzes Capacity Plan, and provides recommendations – Determines required HC based on forecasted volume or target hours, determines handling capacity
Creates and manages shift schedules and other activities for the employees
Handling contacts with the compliance of the Labor rules of each site supported

We come with:

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