Customer Service Representative with German

Project information:

• industry: Travel

• Office location: Krakow

• Working model: on-site / hybrid

• Languages: English (B2) German (B2)

• Type of employment: full time

• Level: Junior

• Remuneration: 7100 PLN gross + bonuses

Responsibilities:

• Recommending travel products, providing support

• Assisting customer to reserve and adjust flight booking transactions

• Assisting customers to use website

• Responding to general enquiries

Requirements:

• Very good knowledge of English and German (at least B2 level)

• Very good communication skills

• Willingness to develop

• Ability to work independently and in a team

We offer:

• sharing the costs of sports activities

• private medical care

• life insurance

• corporate products and services at discounted prices

• free annual ticket with our airline, discounted tickets for a great number of airlines for you and your family

• integration events

• dental care

• saving & investment scheme

• sharing the commuting costs

• charity initiatives

• family picnics

• MyBenefit platform