Release Manager / Change and Enablement Lead
Your future company
Devire Outsourcing IT is a form of partnership dedicated to self-employed IT specialist, executing projects for our Clients - leading IT Companies bringing innovations and newest resolutions to market.
Currently for our Client - multinational professional services network, one of the "Big Four" consulting organizations - we are looking for Release Manager / Change and Enablement Lead.
B2B contract - 4 months + possibility of extension,
100% remote,
Rate: 160-200 PLN/h.
Requirements
Experience
6+ years of experience in change management, user enablement, business adoption or communication in large IT or transformation projects,
Proven experience supporting go-live phases of ERP or other critical business systems (SAP S/4HANA or SAP ECC is a strong plus),
Experience working with large, distributed and heterogeneous user groups,
Hands-on experience in setting up central enablement, hypercare or user support models,
Experience in the public sector or BA (Bundesagentur für Arbeit) context is a plus.
Skills & Competencies
Strong understanding of change management and user adoption concepts,
Ability to translate technical and process-related topics into clear, user-friendly communication,
Experience creating and maintaining FAQs, knowledge bases and intranet content,
Confident in moderating sessions, handling resistance and addressing user concerns during go-live,
Strong analytical skills to structure feedback and derive actionable insights for project teams,
English B2+/C1, German C1.
Responsibilities
Lead change management and user enablement activities for a nationwide SAP S/4HANA go-live,
Design and implement a scalable central support and enablement model for field users,
Own and coordinate all user communication around go-live (intranet content, newsletters, instructions, updates),
Collect, structure and maintain user questions, FAQs and knowledge content,
Organize and run Q&A sessions, webinars and end-user support formats,
Act as the central point of contact for user feedback, adoption topics and concerns,
Systematically feed user feedback back into the project and functional teams,
Support the Functional Lead in go-live readiness, business adoption and stabilization.
The offer
B2B contract via Devire.
Benefits package (medical healthcare, sports membership, etc.),
Possibility to cooperate with an international company with a stable market position.
Release Manager / Change and Enablement Lead
Release Manager / Change and Enablement Lead