Partner Performance Coordinator

Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name of Dott and integrated all vehicles into the Dott app. With the mission to change mobility for good, Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com

Permanent employee, Full-time

THE ROLE AND YOUR IMPACT

• Maintain and manage relationships with third-party logistics providers

• Train, manage, and develop third-party logistics providers

• Investigate, monitor and respond to core operational performance (KPIs) for on-streets operations

• Implement the company’s operational best practices

• Optimise the logistics work for a great customer experience: vehicles need to be in the right place, at the right time

• Coordinate with regional market teams for vehicle transfers 

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

Education & Experience: 

• Experience managing subcontractors or key account management in a logistics or operational context

• Bachelor’s degree is a plus

• 2-3+ years relevant experience

Skills & Competencies:

• Strong German and English language skills required

• Management or supervisory experience in a blue-collar environment desired

• Good analytical skills, curiosity, and ability to work with data sets: Excel/ gSheets skills are a must

• Experience working with subcontractors, contract management or key account management is essential

• Ability and willingness to work autonomously and take responsibility and ownership, while still working towards company objectives

• Demonstrates ability to plan ahead – structured, organised, and proactive

• Calm in the face of pressure, doesn’t get overwhelmed easily

THIS MAY INSPIRE YOU*

• 💻 Our one time home office bonus upon your start to create your ideal home office set up

• 📚 Our annual learning & development budget

• 🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes

• ☀️ Our partnership for mental health at work, with free 1on1 video counselling, self-guided development and more

• 🚀 Our company onboarding

• 🌴 Our sabbatical program

• ⏳ Our flexible hours and 1 months remote working option

• 🏳️‍🌈 Our diversity and inclusivity initiatives and programs

• 🎉 Our public holiday swap, with which you can switch two public holidays to another day

• 🌍 Our voluntary day off for charity work

* benefits may vary depending on country and position