Customs Administration Team Leader

Your responsibilities

• Leading and coordinating day-to-day operations of customs administration team.
• Leading and optimizing work processes, including good practices.
• Coordinate daily tasks with team members.
• Managing delivery of Service Level Agreements within managed service area.
• Creating and maintaining effective cooperation with other teams within Customs department/ other departments and branches.
• Acting as a Point of Contact for problems and escalations.
• Managing performance and efficiency of the team based on sufficient analyses and reports.
• Creating and maintaining process documentation.
• Participating in budget plans.
• Compliance with internal regulations, procedures, law and managers orders.

Our requirements

• Minimum 3 year of hands-on experience on the similar position.
• Strong communication skills towards all levels of an organization.
• Higher education preferred in logistics/customs area.
• Experience in the field of customs administration - preferred
• Knowledge of English at least at level C1.
• Knowledge of MS Office (Word, Excel, Power Point).
• Ability to effectively engage and motivate direct reports.
• Support professional development of the team members.
• Ability to deliver companies goals.
• Knowledge of Lean methodology would be an asset.
• Good understanding of change management.

What we offer

• Employment contract
• Buddy
• Comprehensive onboarding program
• Internal training catalogue and e-learning platform
• Culture of feedback
• Internal transition program
• Scandinavian work culture
• Work-life Harmony

DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following 3 operational divisions: DSV Air&Sea | DSV Road | DSV Solutions.

What is more in Poland you can find: DSV ISS | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1500 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

ISS/CUS/TL/835