Leading and managing complex EDI / API implementations in line with internal procedures and DSV guidelines, ensuring seamless integration of customers and partners with DSV systems.
Verifying and gathering business requirements, focusing on quality assurance of data elements and ensuring alignment with integration goals.
Prioritizing and scheduling customer integrations on an ongoing basis, ensuring timely and high-quality execution while adhering to defined methods.
Facilitating and managing integration project teams, steering communication strategies, and coordinating internal and external stakeholders throughout the implementation process.
Monitoring key performance indicators (KPIs) and ensuring adherence to integration standards, as well as maintaining up-to-date documentation such as instructions, maps, checklists, and reports.
Proactively managing relationships with stakeholders, particularly internal DSV functions, and coordinating with various departments to ensure successful change management and project realization.
Reporting to integration stakeholders, including team members, the board, executive management, and CINTO management, ensuring clear and effective communication throughout the project lifecycle.
Contributing to the continuous development of the Client/Partner Integration process by identifying new solutions, optimizing workflows, and sharing best practices.
Our requirements:
Significant experience in running and managing complex projects, particularly in integration and system implementation.
Excellent communication skills and the ability to build strong relationships with internal and external stakeholders at all organizational levels.
Fluency in English, both written and spoken.
Strong ability to manage and mitigate risks, ensuring that projects are completed within scope, time, and budget constraints.
A solution-driven mindset with a focus on proactive problem-solving and continuous process improvement.
Ability to thrive under pressure in a dynamic and fast-paced environment, maintaining focus on achieving goals and delivering high-quality results.