Transition Manager

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

How you will get the job done

• developing and implementing transition plans for new processes, ensuring smooth and timely transition of services
• coordinating with the transition team in Germany to ensure successful transfer of knowledge and processes
• developing and maintaining process documentation and work instructions
• providing content support for the functional transition and ensure adherence to process standards
• identifying and managing risks and issues related to the transition
• communicating effectively with stakeholders, including senior management, project teams, and clients
• ensuring all transition activities are completed within the agreed timelines and budget
• continuously improving the transition process by implementing best practices and lessons learned

Skills and experience you will need

• fluent English (C1) and good German (min. B1)
• Bachelor’s degree in Business Administration, Information Technology, or related field
• minimum 5 years of experience in transition management and/or project management in a shared services environment
• experience in creating process documentation and work instructions
• strong knowledge of transition planning and coordination methodologies
• excellent communication and interpersonal skills
• ability to work independently and in a team environment
• strong analytical and problem-solving skills
• proficient in Microsoft Office applications, including Excel, Word, and PowerPoint and ADONIS NP or BPMN 2.0

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!