Operations Manager

What we do?

At Eternis, innovation is at the heart of everything we do. From electric fleets to advanced technologies, we’re redefining the way people move and work.

We operate one of the most advanced electric vehicle fleets on the market, including premium Tesla cars, dedicated electric delivery fleets for partners like Glovo, and modern taxis launched through our BETER project in collaboration with Bolt.

Our proprietary Eternis App supports drivers and couriers with smooth onboarding, real-time assistance, performance tracking, and full transparency of earnings and activity.

Who are we looking for?

We build teams where people are engaged, curious, and ready to take action. This is a space where you can have a real impact on the labor market in the transport and delivery sector – an industry undergoing its biggest transformation in years. If you thrive in a fast-paced environment, enjoy breaking the mold, and growing through hands-on experience, you’ll fit right in.

This role isn’t for those who prefer to stay on the sidelines. If you’re passionate about growth, fast execution, driving innovation, and making a real impact – you’re in the right place.

Your role

• Take end-to-end responsibility for your operational domain, from strategy to daily execution

• Lead initiatives that improve efficiency, scalability, and service quality

• Design and implement processes, automations, and tools to solve real business challenges

• Monitor performance, use data to make decisions, and constantly look for improvement opportunities

• Collaborate cross-functionally with local and international teams

• Identify gaps, propose solutions, and follow through with action

• Contribute to building a high-performance, fast-moving internal operations team

Requirements

• Minimum 3 years of experience in operations, process management, or project execution roles, ideally in fast-paced environments (tech, mobility, logistics, gig economy or startups)

• Proven ability to turn ideas into action and drive operational improvements independently

• Strong process thinking, experience in designing or optimizing workflows, systems, or automations

• Solid analytical skills, confident working with data, metrics, dashboards, and drawing insights from reports

• Demonstrated leadership ability, whether through leading teams or complex cross-functional projects

• Proactive, entrepreneurial mindset, someone who questions the status quo, brings new ideas, and acts on them

• Highly organized and able to manage multiple initiatives in parallel without losing focus

• Excellent communication and collaboration skills, able to work across departments and align stakeholders

• Comfortable working with digital tools, repositories, and operational platforms (e.g. Clickup, Slack, Airtable, etc.)

• Fluent in both Polish and English (spoken and written)

  
  

What do we offer?

• Private healthcare: Enel-Med

• Co-financing of Multisport card

• Work from our modern office in the heart of Warsaw’s business district (Wilanowska Metro Station)

• Unlimited opportunities to grow as we scale

• Full onboarding and role-specific training for a smooth start