Account Manager (Google Workspace)

Who are we?

FOTC is a leading digital expert company dedicated to helping customers innovate and transform through the use of advanced cloud and AI solutions. As a Google Premier Partner, since 2014 we have served over 4000 companies from more than 20 countries, delivering our partners comprehensive technology solutions tailored to their unique needs, specialising in cost optimization, data security, and efficiency.

What do we do?

We have extensive experience in Google Cloud technologies helping SMBs and enterprises integrate advanced digital solutions into their business. Our team of skilled professionals brings an advanced expertise in various technological domains, ensuring that we can provide comprehensive consultation and support in areas such as seamless collaboration from anywhere, hardware, application and infrastructure modernization, cyber security, cloud computing, data analytics, AI-based solutions and more. 

Our clients span major industries including gaming, retail, e-commerce, finance, media, medical care, high-tech, and government.

Where can you find us?

You can actually find us anywhere in Poland, Romania, Hungary, and Ukraine. Our headquarter is located in the centre of Wrocław - Poland and everyone is welcome there, no matter if they want to meet in person or just have a sip of good coffee. 

Who do we work with?

As an official Google Cloud Partner, we are in contact with Google marketers, engineers, and strategists to better meet the needs of local businesses. We maintain cooperation with over 4000 companies from more than 20 countries to help them leverage the potential of the cloud.

What do we believe in?

We believe that together we can create a work environment where everyone can grow and develop their skills, regardless of colour, age, gender, or orientation,treated equally and with respect. 

We want to create a work environment where transparency is a part of everyday life so that we can cooperate together as partners. We are not afraid to provide constructive feedback as we believe that it’s a key to development. We talk openly about salaries, numbers, and important decisions. 

We promote ambition, and partnership with our clients, colleagues, and partners. 

Who are we looking for?

We are looking for proactive individuals with a can-do attitude who are keen to take the ownership and to contribute to our mutual success and strive for development.

If you stick to our core values - honesty, responsibility, determination, goal-orientation, partnership and openness - you will find your place with us.

Currently, we are looking for a person to join us as a:

Account Manager

Your responsibilities will include:

• working on inactive clients and proposing various services from our portfolio (up-selling, cross-selling),
• proactive sales of Google Workspace features 
• helping customers to take full advantage of premium functionalities and expand the range of services they use,
• monitoring customer potential on the market,
• close cooperation with the technical support department,
• developing and promoting the company's image.

Requirements:

• experience in a similar position (Customer Success role, Account Manager, Project Management etc.),
• English language on a very good level (C1+) and Polish on native level
• independence and proactive attitude in carrying out entrusted tasks,
• ability to analyze customer needs and convert technical aspects to business customer, language,
• interest in technology, 
• experience in sales of SaaS, e-commerce, or cloud solutions will be an additional asset.

We offer:

•  hybrid work from Wrocław/Warsaw 
• permanent cooperation (based on B2B type of contract),
• flexible working time within business hours 8am- 6pm CET,
• opportunity to learn about Cloud solutions by direct collaboration with Google
• possibility to participate in Cloud-realeted events 
• co-financing the costs of sport activities,
• micro-loans,