Senior Manager, IT Capability Owner – GBS HRSS Platforms

This is a hybrid role. Upon agreement between you and your supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the office and working remotely.

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on core values supporting our promise to improve the quality of life of every patient every day. These core values are: We Care. We Connect. We Commit.

Your responsibilities:

• Lead business analysis for new requirements / business process optimization. This may include ideas and concepts which are still in the evaluation and/or approval process

• Convey highly complex ideas, issues and designs from the GBS HRSS organization to the relevant ITS delivery teams to facilitate the successful execution of the strategic vision

• Collaborate with IT Delivery teams to ensure release plans are prioritized according to the product strategy

• In partnership with the GBS HRSS Process Owners, execute technology strategy and roadmap for platforms and functionality in scope, ensuring effective planning, prioritization, delivery, & continuous improvement within it

• Remain up to date on HRSS product developments and evaluate those which may be most beneficial to FME.  The scope extends beyond the functionality that is delivered in periodic releases by vendors.  Implement new functionality when appropriate and upon approval in partnership with the business

• Facilitate stakeholder clarification and conflict resolution to ensure all system changes, including configuration, are completed according to approved requirements, and all documentation and signoff requirements are fulfilled

• Develop Acceptance criteria definition to ensure all testing and quality assurance requirements for all systems changes are complete, in collaboration with relevant ITS functions

• Manage the tactical execution of short and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing

• Support for the fulfillment of all audit and compliance requirements, including Software Development Life Cycle, SOX, Global Data Privacy, Information Security, Internal Controls, Workers Council, ITS Portfolio Management, etc.

• Support all ITS Enterprise Services governance processes including Intake Process, Change Request Process, Initiative Review & Approval Process, Release Management Process, etc.

• Provide overall direction and guidance to assigned project managers and staff in the design, development, maintenance, disaster recovery and enhancements of business applications and related technologies

• Prepare management activity and progress reports on all department systems analysis and programming activities

• Reviews objectives to determine the success of the operation and value realization

• Interacts frequently with internal departments and external customers/vendors; particularly in problem resolution.  

Our requirements:

• 8-10 years related experience

• Experience with global HR platforms, particularly Workday and Cornerstone

• Experience with ServiceNow

• Background in or partnering with Talent Acquisition and Total Rewards organizations

• Extensive experience with technical issues in large, complex, widely deployed, multi-tiered applications

• Experience with application development and software development life cycle methodologies

• Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact

• Excellent oral and written communication skills for interaction with personnel both within and outside the company and at all levels including ability to effectively communicate with sometimes demanding clients

• Proven applications and technical knowledge, including relevant hardware and software systems of large-scale enterprise systems

• Proven leadership, organizational, and planning skills

• Application management and development expertise

• An ability to negotiate vendor product features, functions, and schedules, on behalf of the company

• Ability to maintain a high level of confidentiality

• Fluency in English.

The role requires 5-10% of travel.

Our offer:

• Flexible working hours (start between 6:30 a.m. - 10 a.m.)

• Hybrid working mode (min. 1 day per week in the office)

• Private medical care in LuxMed,

• PZU life Insurance (voluntary insurance)

• Unlimited international travel Insurance (with a global range)

• Benefits System platform (120 points / month for multisport card, cinema tickets, online shopping etc.)

• Language courses reimbursement (up to 70% of course reimbursement)

• Studies reimbursement (up to 50% of study reimbursement)

• Work abroad possibility (up to 30 days / year)

• Recommendation programme (2000 PLN or 2500 PLN for successful recommendation)

• Holiday allowance (up to 800 PLN / year)

• Childcare refund (up to 900 PLN / year)

• Glasses and contact lenses reimbursement (500 PLN per year)

• Occasional gifts (e.g. 1st year anniversary gift)

• Office team building activities and events