Digital Marketing Strategist, Customer Success Acceleration

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 2 years of experience in strategy, analytics or insight-based product solutions.

• 1 year of experience working in customer relationship development, account management, media consulting, or a similar role.

• Ability to communicate in English and French fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in using analytics to solve business problems, coding (e.g., Python, R, SQL) and querying databases.

• Experience in managing digital advertising campaigns with a focus on performance marketing.

• Experience in building and maintaining relationships with key stakeholders.

• Knowledge of online marketing strategy.

• Ability to build compelling narratives to collaborate with clients utilizing data and insights.

• Ability to collect, analyze, and interpret data to derive actionable insights.

About the job

As a Digital Marketing Strategist at Google, you will collaborate closely with the Google Customer Solutions (GCS) sales team to grow Mid-Market Sales (MMS) customers. You will use your experience to analyze our customers' advertising activities and the markets in which they operate. You will develop an understanding of the market, industry, and business model of the companies you work with and craft unique insights and solutions for our customers, since no two businesses are the same, and no one Google advertising solution works for all. You will use your influencing and relationship-building skills to provide Google-caliber client service, while your problem-solving skills deliver market research and analysis to your clients. You will work with them to set the goal and the strategy for how their advertising can reach their ideal audience.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.

Responsibilities

• Collaborate closely with account managers/account executives to determine the optimal support for the client portfolio.

• Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients' business issues.

• Analyze data and trends in order to create meaningful insights for clients.

• Implement solutions, track performance, and optimize against advertiser goals.

• Report on key performance indicators and value delivered for customers. Create proposals to represent solution design around client goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.