Global Process Manager, Finance Experience

About the job

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Responsibilities

• Design and manage scalable, controlled, and compliant processes for customers.
• Manage daily operations and own vendor engagement ensuring that performance and quality goals are met.
• Derive insight through analysis and customer feedback to drive process efficiency, cost optimization, and product excellence.
• Partner with key stakeholders, engineers and vendors to improve complex financial processes. Lead projects with cross-functional impact, risk identification and mitigation.
• Support the clear customer experience strategy for Finance focused on customer journey from content, channels, service and technology, and own workstreams for the implementation and delivery against these strategies.

Minimum qualifications:

• Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
• 4 years of experience in management consulting, or an operations-related function; or 2 years of experience with an advanced degree in business, accounting, or finance.

Preferred qualifications:

• Experience in Finance Operations; payments, electronic billing, order-to-cash process.
• Experience running large, cross-functional projects that span offices, teams, geographies, etc.
• Ability to lead, plan, execute and deliver on projects in a timely manner.
• Ability to successfully manage complexity and multiple priorities.
• Excellent influencing skills and change management experience.
• Excellent problem solving and analysis skills, with impeccable business acumen and ability to communicate with the management team.

Benefits: 

• Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents)
• Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities)
• Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays)
• Family support and care (Fertility and growing family support, parental leave and baby bonding leave)
• Community and personal development (Educational reimbursement)
• Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.