UX Writer and Content Designer, Google Cloud

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will advocate for Google design by creating useful, meaningful text that helps users complete the current task. You will set the goal for content and drive narratives. You will have a portfolio of work that simplifies and improves user experiences.

You will collaborate with people in a variety of roles, including designers, researchers, product managers, engineers, legal, and marketing. You will use empathy, logic, and hard data to inform content choices. You will provide content recommendations that include the right words, and complementary data and images. You will be able to identify and provide the right content solution for particular issue and different audiences, with deliverables that include UI text, information architecture, localization strategies, content audits, and taxonomy.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Craft UI text that facilitates user interaction, navigation, and understand on boarding, promos, error messages, instructional materials, and content for other components of the user experience.
• Deliver clear, concise user-centric writing and content strategy. Act as a subject matter expert for user experience writing.
• Drive content experiences across a given program or domain. Execute narratives across all touch points within the product and collaborate with stakeholders on relevant outreach (tech writing, legal, editorial, comms, marketing, etc.).
• Manage projects from inception to implementation, identifying opportunities and establishing priorities.
• Collaborate with designers, researchers, product managers, and engineers to define requirements. Manage stakeholder communication, influencing and adapting to feedback.

Minimum qualifications:

• Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
• 4 years of experience in UX writing or transferable writing and content strategy.
• Experience in a UX team collaborating with product management and engineering through the product development process.
• Portfolio demonstrating UX writing excellence, tone and voice, writing guidelines, and other standards.

Preferred qualifications:

• Experience writing for a developer audience.

Benefits: 

• Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents)
• Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities)
• Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays)
• Family support and care (Fertility and growing family support, parental leave and baby bonding leave)
• Community and personal development (Educational reimbursement)
• Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)