Chief Operation Officer
-, Kraków +4 Lokalizacje
GR8 Tech
GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.
We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.
We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.
Our ambition drives us, our people make it real. Join us and be part of building champion-level success!
What You’ll Be Driving:
Developing and implementing business operations strategies aligned with company goals;
Translating the CEO’s and the board vision into executable plans;
Driving operational excellence culturally and technologically;
Overseeing global reliability and incident response process;
Designing and managing company-wide releases (ensuring quality, transparency, and communication);
Designing and improving internal corporate processes, systems, SDLC, and workflows;
Eliminating inefficiencies and ensuring productivity across departments;
Ensuring coordination between departments for smooth operations;
Improving cross-department communication through various events;
Managing indirectly and building rapport with other departments;
Implementing metrics framework;
Tracking and analyzing KPIs, budgets, and operational metrics;
Identifying areas for improvement and resolving operational bottlenecks quickly;
Ensuring operational compliance with laws, regulations, and internal policies;
Managing operational risks and implementing safeguards;
Collaborating with the CFO on budgeting, cost control, and financial planning from an operational perspective.
What Makes You a GR8 Fit:
10+ years experience in managing and directing a team required;
7+ years of senior-level operational leadership experience, preferably as COO or equivalent;
2+ years in managing software development teams;
Proven experience in optimizing internal processes and implementing operational best practices;
Demonstrated success in scaling operations, optimizing departmental structures, and implementing accountability systems across teams;
Excellent organizational and prioritization skills, with the capability to manage multiple high-priority initiatives simultaneously;
Strong emotional intelligence, capable of building trust, credibility, and positive working relationships across all levels of the organization;
A passion for continuous improvement, accountability, data-driven decision-making, and operational excellence.
Desirable Skills and Personal Features:
Prior experience in the iGaming industry is a plus;
Prior experience in high-risk sectors is a plus.
Why You’ll Love Working Here:
Benefits Cafeteria
An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
Sports – gym, yoga, or any activity to keep you active;
Medical – insurance and wellness services;
Mental health– therapy or coaching support;
Home office – ergonomic furniture, gadgets, and tools;
Languages – courses to improve or learn new skills.
Work-life
Parental support with paid maternity/paternity leave and monthly childcare allowance;
20+ vacation days, unlimited sick leave, and emergency time off;
Remote-first setup with full tech support and coworking compensation;
Regular team events – online, offline, and offsite;
Learning culture with internal courses, career development programs, and real growth opportunities.
Our Culture & Core Values
GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.
FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
OWN YOUR GAME: we take initiative and own what we do;
ACCELER8: we move fast, focus smart, and keep it simple;
CHALLENGE ACCEPTED: we grow through challenges and stay curious;
BULLETPROOF: we’re resilient, ready, and always have a plan.
To keep things efficient, please apply only for roles that closely match your experience.
GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry. We offer: international experience and interesting technological stack, fully remote optional with strong benefits package, developed culture within the company.