Platform Specialist

We are GroupM! - the world’s largest Media company where we design intelligent advertising solutions and technologies that shape the future of media.

For the 3rd time in succession - We are Top Employer Poland & Europe!

GroupM Poland has been awarded Top Employer Poland & Top Employer Europe in 2021 & 2022 & 2023. These awards confirm that we put great emphasis on creating an outstanding working environment for our employees!

As part of the international structure, we develop opportunities for specialists within: GroupM Offshore Hub Poland which is responsible for supporting and managing Search, Social, and Programmatic campaigns along with providing thoughtful recommendations to our clients in various locations around the world.

As part of the growth of the Offshore Hub Poland, we are launching a new department, the Global Engineering Center. This will support the development of our propriety systems and solutions.

We are looking for a Platform Specialist

The platform is a propriety application used by media planners to determine the best tactical activation strategies for their campaign objectives across digital media channels. It powers the way we create audiences, forecast volumes, set pricing and costs, and optimise cross-channel plans. It has a fast-expanding user base across markets, agencies, and clients and has a substantial roadmap of developments to deliver.

The role will work within the Global Product team, supporting the GroupM organisation and agencies with the configuration, adoption, maintenance, and optimal usage of the platform. This will involve working closely with the central product development and deployment teams in London, as well as third-party development and engineer teams, along with the local many market GroupM and agency teams.  

Platform Specialists are charged with responsibility for the configuration, adoption, and maintenance of the GroupM Nexus Growth Platform:

• Build and maintain strong relationships with key contacts in each market, serving as the primary point of contact for all configuration and operational matters related to our products and services.
• Collaborate with product development, engineering, and product management to ensure successful implementation, adoption, and maintenance of our products.
• Work closely with markets to understand their business needs and to translate these into feature sets available in the platform. 
• Maintain an up-to-date understanding of the platform features, best practices, and upcoming developments to apply in the platform deployment.
• Conduct regular status meetings and provide ongoing support to markets to ensure a high level of client satisfaction.
• Monitor and analyze market usage and performance metrics to identify opportunities for increased feature usage and the deployment of optimal work practices.
• Manage user administration, access permissions and role management across platforms and systems.
• Develop a good knowledge of key principles related to advertising and media planning.
• Serve as a technical subject matter contact and provide guidance to markets on technical issues and solutions.
• Support the development and delivery of market feature training and product demonstrations. 

Our requirements: 

• fluent in English (you will be working with foreign teams mostly);
• +3 years of experience in a client-facing technical account management role (preferred: in the advertising or media planning industry);
• strong technical skills and ability to understand and communicate technical concepts to both technical and non-technical audiences;
• experience with advertising and media planning technologies, such as ad servers, programmatic platforms, and data management platforms;
• proven ability to build and maintain strong relationships with clients;
• proven problem-solving mindset;
• excellent communication and presentation skills;

Nice to have: 

• technically literate, with exposure to Computer Science, Data Engineering, or related tasks;
• exposure to or some knowledge of databases and query languages (SQL) and cloud computing platforms (GCP, AWS, etc.);
• advanced Microsoft Excel capabilities;
• able to demonstrate that you can work collaboratively within a team, is friendly, and has a can-do attitude.

What you might expect from us:  

• As one of the pioneers, we set a benchmark for the media sector, and we have access to the most up-to-date technologies! 
• We work with Meta, Google, TikTok, and other significant International and Polish media platforms. 
• We cooperate with the most well-known Polish and international brands.  
• We advocate ideals of diversity and inclusion!  

What we bring to the table:

Workdays’ Hours: From Monday to Thursday, dive into your tasks during our 8.5-hour office hours, and on Fridays, enjoy a shorter 6-hour workday to kickstart your weekend vibes. 

Wednesday’s Surprise: You can treat yourself to delicious breakfasts served every Wednesday on the first floor of our Warsaw office and spend a nice morning with your teammates!

Fun and Games: Whether it's a Game Night or another epic event, we love bringing our team together for memorable experiences. We even have our own Party Planning Team responsible for taking care of events

Chill Vibes Only: Step into our relaxed working environment where there's no need for stiff suits or ties. Dress comfortably and just be yourself 

Make a change: Got a bright idea? Share it with us through our Idea Box and watch it come to life. We're all about empowering you to make a difference and shape the future of our team.

Technical perks: You with confidence knowing that you have access to state-of-the-art equipment in our offices. Plus, we offer the option for employees to pick up a monitor for optimal working conditions.

Comprehensive Benefits Package: You will be able to enjoy a range of additional benefits, including Medicover health insurance, access to Medicover Sport facilities, language classes in English and Polish, life insurance coverage, and convenient on-site cafeteria services.

Support for Your Well-Being: Take advantage of our eyewear subsidy and reimbursement for remote work expenses, including home office allowances.

Feel free to contact us!